Quality & Standards Leader - Practice Pillar

Company: Gresham Smith
Location: Nashville
Posted on: April 1, 2026

Job Description:

About Us At Gresham Smith , we call it Genuine Ingenuity . Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to create healthy and thriving communities—we deliver innovative solutions for life’s essential infrastructure and institutions. What sets us apart is our dedication to care for our people, our clients, and the places we call home. We are more than a team of professionals—we’re a community built on commitment, integrity, respect, and teamwork. Why Gresham Smith? When you join Gresham Smith, you’re joining a place where you can connect and thrive. Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered. About You We’re looking for someone who has: A bachelor’s degree in engineering, architecture, or a related field 20 years of experience in the A/E/C industry Certification as a Professional Engineer, Registered Architect, Registered Interior Designer, or Project Management Professional (PMP) Demonstrated success as a Project Manager on a wide variety of project sizes and types Experience providing effective oversight, formal training, and supervision for practitioners Strong organizational, managerial, and interpersonal skills Ability to coach and mentor others effectively Behavioral awareness and the savvy to work productively with cross-functional teams and disciplines Willingness and ability to work primarily in an office environment with regular travel to Gresham Smith offices Preferred Qualifications Familiarity with Project Management Institute (PMI) guidance for project management Experience implementing and overseeing firmwide programs Experience in a multi-discipline A/E firm or infrastructure organization Construction management experience About the Role As the Quality & Standards , you will: Lead development of firm-wide Quality training materials across all eight markets, including in-person classes, web-based lunch and learns, and virtual self-led learning through The Learning Center Collaborate with the Project Management Leader on topics spanning the Project Delivery Excellence (PDE) Pillar Develop and deliver multi-day Essential Skills Training workshops and virtual self-directed learning programs Develop and implement new Quality Management System (QMS) procedures addressing critical project delivery activities Monitor adherence to QMS through project reviews, virtual meetings, and mentoring Maintain Key Performance Indicators (KPIs) for Project Executives, Managers, Professionals, and Assistant Project Managers in quality, team relationships, client satisfaction, and financial performance Maintain employee portal resources on SharePoint, including online libraries of QMS documents, design materials, presentations, standards, and codes access management Manage and update online specifications editing platform Stay aware of and recommend technologies and software enhancing project delivery Assist the PDE Director with development of annual business plan aligning with firm strategic goals Coordinate with Market VPs, Technical Practice Leaders, and other leaders to identify and address market-specific QMS needs Lead development of QMS documents supporting Document Control Specialists Lead leadership groups focused on improving specific project delivery areas, disciplines, phases, and service lines Lead interview processes for senior-level PDE positions as required Provide leadership, mentoring, technical direction, and supervision to PDE team members for effective practice support Maintain standard tools and exhibits delineating roles and responsibilities for project personnel Assist with internal independent Project Reviews to identify conformance with QMS procedures Collaborate with Directors, Market VPs, and other firm leaders to align project management priorities with strategic plans Track and communicate best practices and lessons learned Work closely with Learning and Development, Risk Management, IT, Practice Technology, Corporate Communications, Operations, Accounting, HR, and senior management Your work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture. Join Us If you’re excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, we’d love to hear from you. Here’s what you can expect: Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement. Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success. Competitive Benefits: Flexible Schedules & Generous PTO Healthcare (Medical, Dental, Vision, Wellness Programs) 401(k) with Company Match Short- & Long-term Disability, Paid Life & AD&D Supplemental, Critical Care, Pet, Legal & ID Theft Insurance Family Planning and Parental Leave Mass/Public Transit Program Telemedicine and Employee Assistance Program Gresham Smith is an equal opportunity employer and does not discriminate. Everyone is invited to apply! GRESHAM SMITH does not accept unsolicited resumes from recruiters, headhunters, search firms, or agencies. No referral or recruiter fees will be paid without a fully executed GRESHAM PLACEMENT SERVICES AGREEMENT (PSA) in advance. Submissions made without a PSA may be recruited and hired by GRESHAM SMITH with no financial obligation to the submitting party. Any such unsolicited resumes or candidate information sent to hiring managers or any employee becomes the property of GRESHAM SMITH.

Keywords: Gresham Smith, Nashville , Quality & Standards Leader - Practice Pillar, Human Resources , Nashville, Tennessee