Yolan Host (PM)

Company: The Joseph, a Luxury Collection Hotel, Nashville
Location: Nashville
Posted on: July 2, 2025

Job Description:

Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Joseph Hotel - Nashville Overview: WHERE YOU WORK The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected. WHY YOU’RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the restaurant, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. Availability Requirements Full-time, Evening, Weekends, Open Availability Benefits Medical/Dental/Vision Company paid Life insurance 401K Paid Time Off Free Meals during work Discounted room benefits Responsibilities: WHAT YOU DO You will be the warm and knowledgeable face of Yolan, welcoming guests into the restaurant and preparing them for the exceptional dining experience ahead. You will provide menus, answer questions and handle any immediate guest requests prior to service. You will seat guests in a way that balances the needs of the service staff while accommodating preferences whenever able. We enable you with the training and tools to be successful in a supportive, energetic environment. Qualifications: WHO YOU ARE You are friendly, outgoing, and always make people feel welcome and comfortable. You are happiest when your day is filled with human interaction and providing unforgettable moments for others. You have a passion for taking care of people, and you love to organize how guests are seated to maximize their experience of outstanding food and beverage. You are available and eager to work flexible hours including weekends, understanding that the hospitality industry never stops!

Keywords: The Joseph, a Luxury Collection Hotel, Nashville, Nashville , Yolan Host (PM), Hospitality & Tourism , Nashville, Tennessee