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Benefits Internal Service Representative

Company: Martin & Zerfoss Insurance Agency
Location: Nashville
Posted on: November 11, 2019

Job Description:

Martin & Zerfoss is looking for an enthusiastic, self-motivated individual for our position as Benefits Internal Service Representative (ISR) for our growing Benefits Department.
ISR is responsible for the maintenance and day to day activities of group benefits administration in order to remove the administrative burden from our clients. This includes, but it is not limited to maintaining enrollments, requesting ID cards, and responding to clients' inquiries regarding billing and eligibility. ISR performs support services for Martin & Zerfoss' Benefit Department to ensure benefit proposals are prepared for clients and once benefits are selected, the carrier properly implements the client. The ISR is responsible for ensuring Benefit Enrollment Systems (i.e. Employee Navigator) and Agency Management System (Epic) are accurate. ISR's performance allows Martin & Zerfoss to fulfill its Mission to be a reputable sales and service organization and corporate citizen, known for our integrity and professionalism by our clients, companies, and community.
Responsibilities include, but are not limited to:- Benefit administration- Assisting with marketing benefits and open enrollment- Ensuring that the Benefit Consultant is promptly informed of- Compliance with federal HIPAA regulations and Martin & Zerfoss procedures- Demonstrates and encourages alignment with Martin & Zerfoss' Mission and Agency Philosophy- Perform miscellaneous clerical functions and special projects as assigned
Requirements:- 2-3 years' experience with benefits administration preferred.- Maintain high standards despite pressing deadlines; corrects own errors; regularly produces accurate, thorough, and professional work.- Possess good attention to detail to follow detailed procedures to maintain accuracy in documentation and data.- A strong sense of urgency to recognize items of high priority, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines and exceeds expectations of our clients.- Possess good time management to prioritize tasks by importance and deadlines.- Strong working knowledge of Microsoft Office Suite and able to learn new systems and programs, such as Employee Navigator, Applied EPIC and various carrier systems.
Benefits:- Competetive compensation package to include comprehensive benefits such as employer paid medical, dental, vision, group term life and long-term disability for employee as well as paid holidays and personal time- Voluntary benefits to include short-term disability, guaranteed life insurance, critical illness insurance with cancer benefit and accident insurance- Employer sponsored activities and events for employee fellowship

Keywords: Martin & Zerfoss Insurance Agency, Nashville , Benefits Internal Service Representative, Sales , Nashville, Tennessee

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