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Customer Service Representative

Company: Medix
Location: Nashville
Posted on: November 11, 2019

Job Description:

Job Description Job Title - Eligibility Associate Representative Pay Range - $21.59/ Per hour Hour: There will be mandatory OT Monday - Friday 8:00-4:30 Training Enrollment Hours 6:30am - until work completed (example 10+ hour shift) Location - 500 Great Circle Rd,Nashville, TN - 37228 Job Summary: Eligibility Associate Representative is required to deal with demographic, PCP, and upload issues surrounding a customer's eligibility for various aspects related to their enrollment or disenrollment. - Understand and be able to use CMS Guidance - Understanding of the rules and regulations within CMS Guidance - Process with full understanding demographic changes, PCP changes, PCP assignments, disenrollments related to address issues, segment changes, premium changes, and fall out reporting - Ability to deal with multiple issues at one time - Ability to learn and adapt quickly - Review, investigate, and resolve issues quickly - via email, phone, and call trackers Requirements: - High school diploma or equivalent - Proficient in MS Office - Word and Excel - Medicare customer service or enrollment experience - 2 years About Medix? Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries. Our dedicated recruiters are here to help you find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for. Let Medix be your partner as you move your career forward. Contact us today! Benefits Once you have been a contract employee of Medix for 30 days, you become eligible for our Benefits Program. Should you elect to enroll, there are three levels of medical coverage to choose from, supplemental dental plans and term plans as well as the option to enroll your spouse and/or children. You can select the best combination that best suits your needs. As a contract employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy: Minimum Essential Coverage (MEC) plan Two different fixed indemnity plan add-ons Major Medical Plans, including 1 HSA Plan Dental Vision Short-term disability Life and AD & D This year's recipient of the Business Ledger's 'Entrepreneurial Excellence Growth Award' Join our network of talented professionals! Apply today! Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Keywords: Medix, Nashville , Customer Service Representative, Sales , Nashville, Tennessee

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