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Customer Service Representative

Company: Extra Space Storage
Location: Nashville
Posted on: October 13, 2019

Job Description:

Are you an enthusiastic, creative, and ambitious self-starter? Extra Space Storage needs your help with the management of one of our beautiful self-storage facilities.

As a Customer Service Representative you will act as a crucial member of our team by striving to build a positive experience for our customers. We seek employees with integrity and passion for helping others who are eager to take on new responsibilities in a front-facing customer-centric role.

If this describes you, and a dynamic, growing organization is what you need, you will surely find a home with Extra Space Storage. We will love to consider you and look forward to reviewing your application.

Responsibilities

  • Develop excellent customer relationships by identifying the storage needs and providing them with solutions
  • Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and sales of moving materials
  • Guide your new customers through rental processes and agreements
  • Keep your facility up to the highest of cleanliness standards (i.e. cleaning units, sweeping, mopping, changing light bulbs, etc.)
  • Perform independently on a day to day basis with a focus on teamwork and partnerships with other stores in the area
  • May be required to travel to local retail locations and run errands for the facility
    Qualifications
    • 1+ years of customer service experience (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles)
    • Strong computer skills
    • Valid Driver's License with access to reliable transportation
    • High School Diploma or GED equivalent
      Comprehensive Benefits Package
      • Outstanding company culture; including steady work hours and work/life balance with Sundays off
      • Competitive starting pay + monthly bonus opportunity
      • Paid Time Off accrued throughout the year, increasing with years of service
      • Career opportunities throughout the United States
      • Generous 401(k) match with Traditional and/or ROTH choices
      • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
      • EXTRA Healthy Wellness program that includes the potential for monthly credits towards your medical premium and rewards for participation
      • Education support program (pursuit of bachelor's degree)
      • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
        We value diversity at Extra Space Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

        If you are a current Extra Space employee, please apply through the ""Find Internal Career Openings"" in Workday.

        Company Description:

        Extra Space Storage----Inc.--(NYSE: EXR) is a real estate investment trust based in Salt Lake City, Utah with regional offices in California, Connecticut, Florida, Maryland, Massachusetts, New Jersey, New York and Texas. Extra Space Storage is the second largest operator of self storage in the U.S., and is a national owner, developer, acquirer and operator of professionally managed self-storage properties.Extra Space Storage is a thirty year old company that has been involved in the self-storage industry since its inception. Extra Space Storage's mission is sustainable growth, based around six basic company goals:
        • Maximize customer satisfaction
        • Provide an excellent product and service
        • Develop and maintain mutually beneficial business relationships
        • Increase shareholder value
        • Grow the business
        • Make Extra Space Storage a great place to workExtra Space Storage is a growth-oriented company creating a new standard in the self-storage industry. Both customers and communities benefit from Extra Space Storage's professional approach to storage. Featuring attractive, convenient and secure facilities operated by professional managers, Extra Space Storage seeks to change the association of self storage as a temporary holding place for rarely-used things to a desirable, safe, and customer-oriented facility perfectly suited for maintaining and accessing valued person

Keywords: Extra Space Storage, Nashville , Customer Service Representative, Sales , Nashville, Tennessee

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