NashvilleTNRecruiter
the smart solution for Nashville jobs

Guest Service Agent - Gaylord Opryland Resort & Convention Center - (19000CMN)

Company: Marriott International
Location: Nashville
Posted on: March 17, 2019

Job Description:

Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a consider it done spirit to work. In return, you'll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards. The Gaylord Opryland Resort & Convention Center, located at 2800 Opryland Drive, Nashville, TN, 37214 is currently hiring a Guest Service Agent. Responsibilities include: Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/19000CMN?%3Flang=en-us/ Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Additional Location - Brentwood, Tennessee; Goodlettsville, Tennessee; Hendersonville, Tennessee; Murfreesboro; Tennessee; Smyrna, Tennessee; Franklin, Tennessee; Columbia, Tennessee Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Nashville , Guest Service Agent - Gaylord Opryland Resort & Convention Center - (19000CMN), Sales , Nashville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Customer Service In Room Dining Agent - - (18003ILM)
Description: Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International, Inc.
Location: Nashville
Posted on: 03/25/2019

Customer Service Representative (CSR) - Full and Part-time positions available
Description: Mommy Jobs Online is now seeking Customer Service Representatives to join our vibrant team that is dedicated to providing award winning service. Customer service representatives answer and process calls (more...)
Company: Mommy Jobs Online
Location: Nashville
Posted on: 03/25/2019

Sales Representative Murfreesboro- NO COLD CALLING
Description: Inside SalesMurfreesboro, TennesseePosition at All My Sons Moving and Storage br br Benefits and Perks br ul li 35,000 Base Salary plus a Monthly Yearly Bonus Program li Earning
Company: All My Sons Moving & Storage
Location: Murfreesboro
Posted on: 03/27/2019


Sales Agent Needed
Description: As featured on Good Morning America, work from home and learn how to start your own home based career and
Company: AmeriPlan USA Health and Dental
Location: Murfreesboro
Posted on: 03/27/2019

Independent Beauty Sales Consultant
Description: Customer Service - Independent Beauty Sales Consultant We are currently hiring new professional, highly motivated and self sufficient. Independent Beauty Sales Consultants to sell our skin care and cosmetic (more...)
Company: Mommy Jobs Online
Location: Nashville
Posted on: 03/25/2019

NO SALES - OUR VIRTUAL RECRUITERS AVG. $1,800-$3,000 PER WEEK - SALES - RECRUITING - STAFFING
Description: FOR MORE INFORMATION AND TO LEARN WHAT TO DO NEXT PLEASE VISIT: WWW.BWPCAREERS.COM br Hi. My name is Kerry Spry. I'm the President and CEO of bwpcareers.com and I've got an exciting opportunity for (more...)
Company: bwpcareers.com
Location: Nashville
Posted on: 03/25/2019

VP of Sales Health Systems
Description: We are a fast-growing company in the healthcare technology space with a suite of intuitive patient engagement solutions that streamline the responsibilities of hospital staff, increase patient involvement (more...)
Company: Healthcare/Hospitals/Clinics, Nashville, TN
Location: Nashville
Posted on: 03/25/2019

Mommy Jobs Online - Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Hendersonville
Posted on: 03/27/2019

Insurance Sales Agent
Description: Insurance Sales Agent The J and J Alliance, in partnership with The Alliance, is sales and marketing organization that combines direct selling and agency building opportunities to sell life insurance (more...)
Company: NAA James Hill
Location: Murfreesboro
Posted on: 03/27/2019

Insurance Sales Agent
Description: Insurance Sales Agent The J and J Alliance, in partnership with The Alliance, is sales and marketing organization that combines direct selling and agency building opportunities to sell life insurance (more...)
Company: NAA James Hill
Location: Nashville
Posted on: 03/27/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Nashville RSS job feeds