General Manager
Company: Confidential
Location: Murfreesboro
Posted on: March 9, 2026
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Job Description:
We are seeking an experienced and dynamic General Manager to
lead and oversee the day-to-day operations of our HVAC company. The
ideal candidate will be responsible for managing all aspects of the
business, including sales, operations, service, financial
performance, and team leadership. The General Manager will ensure
that the company delivers high-quality HVAC services, drives
customer satisfaction, and achieves profitability and growth
objectives. Key Responsibilities: Leadership & Strategy: Lead and
manage the overall operations of the HVAC business, including
sales, service, and installation teams. Develop and implement
strategies to drive business growth, enhance customer satisfaction,
and improve operational efficiency. Collaborate with the executive
team to set short and long-term goals, ensuring alignment with
company vision and objectives. Operations Management: Oversee daily
operations to ensure smooth functioning of all departments,
including HVAC installations, service calls, and maintenance
contracts. Optimize the efficiency of workflows and processes,
identify areas for improvement and ensure timely project
completion. Manage scheduling, dispatching, and resource allocation
to meet customer demands and service excellence. Financial
Oversight: Prepare and manage annual budgets, ensuring the company
meets its financial targets for revenue, profitability, and
expenses. Analyze financial reports, identify areas of improvement,
and implement cost-saving initiatives without compromising service
quality. Manage pricing strategies, cost control, and purchasing
decisions to improve profit margins. Sales & Business Development:
Drive business development initiatives to grow market share and
expand customer base, including both residential and commercial
accounts. Work closely with the sales team to develop competitive
bids, close new business, and maintain strong client relationships.
Identify opportunities to cross-sell or upsell HVAC services to
existing customers. Customer Satisfaction: Maintain high levels of
customer satisfaction by ensuring the team delivers outstanding
service and support. Address customer complaints and concerns in a
timely and professional manner, ensuring long-term customer
loyalty. Implement feedback mechanisms to continuously improve
service delivery and customer experience. Team Development &
Management: Recruit, train, and develop a high-performing team of
HVAC technicians, sales staff, and office personnel. Create a
positive work environment that fosters teamwork, collaboration, and
professional growth. Conduct performance reviews, set performance
expectations, and provide regular coaching to drive employee
engagement and accountability. Compliance & Safety: Ensure the
company complies with all local, state, and federal regulations,
including HVAC licensing, permits, and safety standards. Oversee
the implementation of safety programs and protocols to protect
employees, customers, and property. Stay updated on industry
trends, emerging technologies, and regulatory changes affecting the
HVAC industry. Compensation details: 85000-9500 Yearly Salary
PIf955f2aca74b-25448-39908095
Keywords: Confidential, Nashville , General Manager, Sales , Murfreesboro, Tennessee