Customer Service Representative
Company: Belle
Location: Nashville
Posted on: May 28, 2023
Job Description:
About this RoleBelle is looking for a full-time Customer Service
Associate to provide the highest quality support for the customers
we serve. Beyond daily scheduling, communication and outreach, this
role requires strong verbal communication and patience with the
wonderful seniors we serve. This position will report to our
Nashville, Tennessee headquarters.Responsibilities:
Participate in 1-week training during
normal business hours (8am-4pm)Cover 9AM-6PM CST Shifts,
Monday-Thurs 8AM-5PM Friday - -Administrate customer service
functions (e.g., phone, email, SMS chat)Scheduling, confirming
appointments and eligibility questions from members -Experience,
Skills, & Personality:
6 Mo+ of customer service, call
center, or equivalent experienceProvide, personal computer for
training, WiFi and mobile phone for work (Belle provided laptop
provided once onboarded)Articulate and patiently communicate with
senior citizens over the phoneMaintain, own, schedule and attend to
work assignments with minimal supervisionExhibit a positive,
energetic and empathetic personalityBenefits:
Competitive compensationPaid time
off, sick, paid holidaysHybrid work schedule with the potential to
work from home full time after 3 months tenure. -Growth
opportunities -About BelleBelle is a tech-enabled network of
Advanced Nail Technicians, or "Belle Technicians," who provide
engaging, in-home therapeutic foot care to senior citizens. Our
team is revolutionizing the foot healthcare model, from
disorganized reaction to thoughtful prevention. We proudly protect
the feet, independence and lives of those we serve, all while
creating an amazing experience in the home, where customers relax
and feel special. It is important that all teammates feel included,
respected and motivated about the work they do. Belle is rapidly
growing, - which presents each team member with incredible
opportunities for the future. -Belle is an Equal Employment
Opportunity employer that proudly pursues and hires a diverse
workforce. Belle does not make hiring or employment decisions on
the basis of race, color, religion or religious belief, ethnic or
national origin, nationality, sex, gender, gender-identity, sexual
orientation, disability, age, military or veteran status, or any
other basis protected by applicable local, state, or federal laws
or prohibited by Company policy. Belle also strives for a healthy
and safe workplace and strictly prohibits harassment of any kind.
This employer participates in E-Verify and will provide the federal
government with your Form I-9 information to confirm that you are
authorized to work in the U.S. If E-Verify cannot confirm that you
are authorized to work, this employer is required to give you
written instructions and an opportunity to contact Department of
Homeland Security (DHS) or Social Security Administration (SSA) so
you can begin to resolve the issue before the employer can take any
action against you, including terminating your employment.
Employers can only use E-Verify once you have accepted a job offer
and completed the Form I-9.Powered by JazzHR
Keywords: Belle, Nashville , Customer Service Representative, Sales , Nashville, Tennessee
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