Front Desk Agent
Company: Benchmark Hospitality
Location: Nashville
Posted on: January 27, 2023
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Job Description:
Come be a part of something bigger Benchmark - Pyramid is a
strong believer in offering our employees Work-Life Effectiveness
through, practices, policies, and programs to help our employees
achieve success at both work and home. Here are just some of the
great benefits we offer: Full Time employees have access to Medical
and Dental insurance to fit your needs Benchmark University (You
can grow both personally and professionally through on-line
webinars and self-study courses) 401K match (Let us help you build
your financial future) Companywide Hotel Room Discounts (Who
doesn't love to get away) Paid Time Off Employee Assistance Program
(We are here to support you) Employee family events (bring the
kids) Partnerships and discounts with major retailers such as
AT&T, Verizon and Dish to name a few Many more, please inquire
for more details Distinctively Nashville and just minutes from the
airport and downtown Nashville, Hotel Preston is a conveniently
located hideaway and home base for style, comfort and warm Southern
hospitality. We welcome travelers to Music City with relaxed vibes
and stylish guest rooms and public spaces. Hotel Preston's bright,
spacious and eclectic accommodations tune into Nashville's playful
vibe and friendly disposition. We are people first and we are
people who love meeting new people. What you will have an
opportunity to do: We are looking for a highly motivated
individuals to join our Front Desk team. The ideal candidate uses
their engaging personality to create a memorable first impression
for our guests. While checking in, registering guests, the Front
Desk Agent is a source of knowledge for the guest for everything
about the hotel, its amenities, and the local area. If you enjoy
engaging with people from all over the world and making meaningful
connections, as well as taking steps to "WOW" people, we want you
This is a tremendous opportunity for a driven person to grow a
career in hospitality with a world-class property. Your Role: Help
guests discover their "Wanderlust" experience Provide exceptional
customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special
requests are noted and fulfilled, and accurate information is
established. Help to resolve problems and "WOW" guests through
recovery when things aren't quite right Promote and sell special
hotel programs. Interact with hotel/resort staff in a professional
manner, assisting other departments with necessary information. Be
knowledgeable of all emergency procedures and policies. Maintain
house bank. Communicate all pertinent information to manager on
duty. Follow set procedures on posting, charges, cashing checks,
safe deposits, and refunds. Assist other departments as needed.
What are we looking for? Qualifications: High school diploma or
equivalent. A strong desire to make an impact on other people An
outgoing and engaging personality Computer skills Excellent verbal
and written communication skills Ability to work in a fast-paced
setting Ability to stand for the duration of the shift Must be
available to work various shifts including weekends and holidays
Benchmark Hospitality is an equal opportunity employer. We
celebrate diversity and are committed to creating an inclusive
environment for all employees. Actual compensation packages are
based on a wide array of factors unique to each candidate,
including but not limited to skill set, years & depth of
experience, certifications and specific office location. This may
differ in other locations due to cost of labor considerations.
Keywords: Benchmark Hospitality, Nashville , Front Desk Agent, Sales , Nashville, Tennessee
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