NashvilleTNRecruiter Since 2001
the smart solution for Nashville jobs

Customer Service Representative

Company: Williams Medical Supply Inc
Location: Nashville
Posted on: November 26, 2022

Job Description:

Are you interested in joining a fast moving and exciting team that is helping make people's lives better?
This role represents an opportunity to get in on the ground floor of the fastest growing independent DME business in Tennessee and this job is a great entry point to get involved in the Healthcare industry. -
We're on a mission to make Williams Medical one of the best places to work in Tennessee. We care about putting patients first, taking care of people, and creating a culture of excellence. -
We're looking for the right person who wants to join our rapidly growing organization to become part of a high performance team. -
Responsibilities

  • Primarily focused on customer sales in a retail setting, outfitting the customer with the most appropriate medical equipment for their needs
  • Processing customer orders by mail, telephone, fax, email, or other employees
  • Actively listening to customer needs and inquiries to determine appropriate medical equipment needs and service actions
  • Support order fulfillment from online, in-store, or from assignment-based orders
  • Ensuring proper product knowledge is retained in order to provide excellent customer service
  • Maintaining the inventory and supporting ordering functions as assigned to you
  • Cleaning equipment and assisting with the maintenance of equipment and supplies
  • Performing accurate company-required record-keeping
  • Resolving customer problems, such as shipping or invoicing problems, insurance issues, etc.
  • Assisting colleagues and other employees with administrative duties
  • Portraying a positive company image and engaging in professional and friendly communications with customers and team members
  • Performing other duties as assigned
  • Ensure patient confidentiality at all times, following HIPAA requirements
    Skills, Experience, and Qualifications
    • At least 1 - 3 years of relevant work experience
    • Bachelor's degree or equivalent
    • Professional, positive attitude
    • Excellent communication and presentation skills
    • High attention to detail
    • Proven customer support experience
    • Ability to multitask, prioritize, and manage time effectively
    • Familiar with practice management systems
    • Excellent listening skills
      Compensation
      On Target Earnings: -$62,000Base Salary + Commission Role

Keywords: Williams Medical Supply Inc, Nashville , Customer Service Representative, Sales , Nashville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Nashville RSS job feeds