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Logistics - Customer Service Specialist

Company: Kelly Services
Location: Nashville
Posted on: July 15, 2019

Job Description:

Job Description

Kelly is looking for experienced Logistics Customer Service Specialists for a great company in Nashville, TN. For the right candidate this can become a temp to perm opportunity! The schedule is Monday - Friday, 8:00am - 5:00pm.

Key Responsibilities:



  • Single-point-of-contact for portfolio of customers by managing end-to-end order management and logistics process flow.
  • Plan and maintain daily interactions with functional areas such as Materials, distribution centers and global sales teams.
  • Coordinates global communication across international customers and internal functions.
  • Maintain accurate records of interactions with customers and functional areas using company systems.
  • Partners with domestic and international operations for continued process improvement opportunities.
  • Participates in continuous improvement projects.




    Requirements

    Position Requirements:



    • Education: Bachelor s degree or min. of 2 years relevant work experience.
    • Experience: 0 2 years of relevant experience required.
    • Logistics and supply chain knowledge: apply strong knowledge of international shipping terms, procedures, and trading laws to manage end-to-end process to fulfill customer requirements.
    • Analytical Reasoning: Applies research methodologies and statistical analysis to solve problems and exercise independent judgement. Synthesizes and analyzes low to moderately complex data, information and evidence in order to draw meaningful solutions to meet customer expectations.
    • Team members must adapt quickly and have the ability to make sound decisions when dealing with unexpected changes, laws, regulations, special requirements (Shipping, Import/Export regulations at customer location).
    • Communication (Written and Verbal): Communicates in a clear, organized and precise manner with functional areas to drive the required response; communicates responses to the customer relevant to their original request, while providing alternative solutions.




      Highlights

      Benefits

      What sets Kelly Services apart from the competition? We partner with our clients, candidates, and employees equally. We strive to find the best talent, aid job searches, and promote a positive environment that allows our recruiters to focus on making the perfect match. Our recruiters are committed to finding you an opportunity that matches your skills, career interests, needs, and goals. From interview prep, to follow-ups after placement, we provide you with the resources and support you need to achieve success on each and every assignment. We are more than a staffing agency; we are a partner in your job search!

      As a Kelly Services candidate you will have access to numerous perks, including:



      • Weekly pay
      • Access to more than 3,000 online training courses through the Kelly Learning Center
      • Group-rate insurance options available immediately upon hire
      • Service bonus plan
      • Online application system
      • Qualify for Holiday Pay
      • Excellent working environment


        Why Kelly®?At Kelly

        Services®, we work with the best. Our clients include 95 of the Fortune

        100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

        the best talent to drive their business forward. If you only make one career connection today, connect

        with Kelly.About

        Kelly Services®As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

        around the world and have a role in connecting thousands more with work through our global network of

        talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

        Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

        Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

        committed to employing a diverse workforce. Equal Employment Opportunity

        is The Law.

Keywords: Kelly Services, Nashville , Logistics - Customer Service Specialist, Professions , Nashville, Tennessee

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