Apartment Maintenance Service Associate

Company: Lion Real Estate Group
Location: Nashville
Posted on: April 18, 2024

Job Description:

Lion Real Estate Group is seeking a Service Associate to join the team at--"Haven Apartments," our 220-unit owner-operated multifamily apartment community located in Nashville, Tennessee.(Recruiters/Agencies: Please do not respond to this ad.)Lion Real Estate Group, established in 2007 by Jeff Weller and Mory Barak, is a US-based investment firm with a niche focus on acquiring B/C multifamily assets in the Sun Belt states. The co-founders have completed $2.5 billion of real estate transactions and have office locations in Dallas, TX (headquarters), Los Angeles, CA and Nashville, TN.--The firm currently owns and operates 5,600 units across twenty-four multifamily properties located in the Los Angeles, Nashville,--Dallas, Austin, and Atlanta areas.Lion Real Estate Group - BENEFITS OFFERED:Medical Insurance (77% of employee/dependent premium paid by Lion)Dental Insurance (99% of employee premium paid by Lion)Vision Insurance (99% of employee premium paid by Lion)Voluntary Plans, including Life/AD&D, Accident, Critical Illness, Disability, Hospital Indemnity, and Pet InsuranceThird-Party Dedicated Benefits Concierge (TouchCare)401(k) Retirement Savings Plan (6% Company Match)Paid Time Off Policies:VacationSick LeaveBereavement LeaveInclement WeatherHolidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Rosh Hashanah, Yom Kippur, Thanksgiving Day, Christmas Day)Paid Parental LeaveEmployee Assistance ProgramPerks and--Rewards ProgramApartment Service Associate - JOB PURPOSE:The service associate plays a vital role in our community's day to day impression on existing and prospective residents and is expected to maintain a high level of quality customer service and professionalism while ensuring that all company maintenance policies and procedures are consistently followed. The service associate is responsible for troubleshooting and repairing all aspects of the community and apartment units including plumbing, electrical, heating/cooling, carpentry, appliances, painting, and drywallApartment Service Associate - ESSENTIAL FUNCTIONS:Ensures all company maintenance policies and procedures are followedEnsures quality control checks of all final products (i.e. unit turns, preventive maintenance, rehab projects).Walks community daily and inspects vacant apartments.Completes service requests in a timely and cost-efficient manner.Addresses all emergency service requests in a timely fashion, including on-call emergenciesAssists in maintaining and repairing structural, plumbing, HVAC, and electrical issues, including rehab unitsPrioritizes service requests and unit turnsPaints and turns vacant units, including rehab unitsCleans and repairs swimming poolsEnsures the physical well-being and curb appeal of the apartment community including grounds cleanlinessEnsures all work assignments are completed according to Company standardsAssists with move-in and move-out proceduresBrings all resident issues to the attention of office personnel and informs community managers of any issues observed in housing unitsWorks together with service team to keep on-site shops in orderCoordinates with supervisor to order supplies while maintaining the appropriate expense budget allotted per community.Works collaboratively with supervisor to prepare for all city and internal property inspections.Ensures Company Safety Program and OSHA safety requirements are being followed and conducts routine property safety inspections.Maintains annual fair housing certification for maintenance (via Gracehill)Maintains regular and consistent attendance according to required work schedule decided by the Company, including being available for on-call on weeknights and weekendsProvides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all timesApartment Service Associate - REQUIRED SKILLS/ABILITIESExcellent verbal and written communication skills. (English)Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Ability to create and maintain strong supplier partner relationshipsTeam player with ability to work well with othersAbility to work independently, prioritize duties, manage time efficiently, and multi-task.Ability to function well in a high-paced and at times stressful environment.Apartment Service Associate - EDUCATION & EXPERIENCE:High School Diploma or equivalent1+ year residential maintenance or related experience1+ year of experience in multifamily property management highly preferredHVAC/EPA Certification preferredMust Have Valid Driver's License*Posted pay range is negotiable.Powered by JazzHRCompensation details: 20-25 Hourly WagePI4c2b3c9bfcbd-25660-34068074

Keywords: Lion Real Estate Group, Nashville , Apartment Maintenance Service Associate, Professions , Nashville, Tennessee