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Global Service Logistics Analyst

Company: Rubrik
Location: Nashville
Posted on: May 29, 2023

Job Description:

Rubrik is hiring for a Global Service Logistics Analyst to join our growing Supply Chain team. You will step in to conduct analysis and implement logistics plans pertaining to our service logistics processes. This role will tasked in creating a high level of customer satisfaction with their internal partners and external customers while assisting in cost optimization opportunities.
In this role, you should have an analytical mind and a strong business acumen. Problem-solving skills and attention to detail are essential. If you have experience in logistics and supply chain processes in a fast paced, high growth tech company we'd like to meet you.
What you will be doing:

  • Ensuring inventory stocking levels are met across Global depot network

  • Assist in the daily RMA Fulfillment within the ERP and CRM systems

  • Analyze data to identify problematic areas and suggest improvements

  • Plan and implement reverse logistics supply chain optimization projects

  • Oversee inventory reconciliation processes

  • Help foster trusting relationships with business partners and internal stakeholders

  • Collaborate with IT professionals to implement effective system enhancements and automation

  • Track KPIs and report on Service logistics performance

  • Process Vendor RMAs for critical part replacement

  • Driving Asset Recovery management related to defective part returns

  • Provide logistics escalation support to the Customer Support Organization

    Experience you will need

    • 5+ years of proven experience as a Supply Chain Analyst, Logistics Coordinator, or similar role

    • Able to troubleshoot and resolve issues independently

    • Able to resolve complex issues, drive enhancements, and process improvements

    • Experience in analysis and reporting in relevant domain

    • Familiarity with supply chain processes (e.g. inventory planning, warehouse management)

    • Working knowledge of MS Office, Salesforce, Netsuite or equivalent CRM

    • Analytical mind with business acumen

    • Problem-solving aptitude

    • Attention to detail

    • Excellent communication skills

    • Outstanding organizational ability

    • Bachelor's degree

      The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
      US Pay Range
      $98,600-$148,000 USD
      About Rubrik:
      Rubrik, the Zero Trust Data Security Company---, delivers data security and operational resilience for enterprises. Rubrik's big idea is to provide data security and data protection on a single platform, including Zero Trust Data Protection, Ransomware Investigation, Incident Containment, Sensitive Data Discovery, and Orchestrated Application Recovery. This means your data is ready so you can recover the data you need, and avoid paying a ransom. Because when you secure your data, you secure your applications, and you secure your business.
      We are a leader in data security ( , have been recognized as a Forbes Cloud 100 Company, named as a LinkedIn Top 10 Startup and are proud to have earned Great Place to Work - Certification---. There has never been a more exciting time to join Rubrik, and our future is even brighter. The work you do will help propel our next chapter of growth as you do the best work of your career.
      Linkedin ( - Twitter ( - Instagram ( - -
      Diversity, Equity & Inclusion @ Rubrik:
      At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
      Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
      Our DEI strategy focuses on three core areas of our business and culture:

      • Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.

      • Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.

      • Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.

        Equal Opportunity Employer/Veterans/Disabled: Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
        Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
        Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
        EEO IS THE LAW (

Keywords: Rubrik, Nashville , Global Service Logistics Analyst, Professions , Nashville, Tennessee

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