Logistics Coordinator

Company: Associated Couriers LLC
Location: Nashville
Posted on: January 27, 2023

Job Description:

Description: Associated Couriers is one of the nation's fastest growing courier companies that focuses a variety of delivery services ranging from delivering medical specimens, hazardous materials, e-commerce, retail logistics, pharmaceuticals, and final mile consumer products.We are looking to add a Full-Time Logistics Coordinator to join our team in Nashville, Tennessee (37228). This position supports all aspects of the Tennessee market to include clients, contractors, employees, and any physical locations. The Logistics Coordinator will also be responsible for coordinating all aspects of on-time pickups and deliveries across the market as well as making deliveries as needed. The position is based in Nashville, however, day/overnight travel to areas like Memphis, Knoxville and Chattanooga will be required.Pay: $21/hourSchedule: Wednesday-Sunday 9:30am-7:00pmPrimary Responsibilities:

• Work closely with the Regional Operations Manager and other Associated Couriers' personnel to support the day-to-day (24/7/365) operations of the Tennessee market
• Support the daily requirements of all relative Associated Couriers' clients and ensure that they are satisfied with Associated Couriers as a transportation/logistics vendor - represent Associated Couriers in a positive fashion
• Schedule, dispatch, communicate, negotiate, track, and monitor daily courier performance relative to client expectations
• Receive and field client calls and take responsive action as deemed necessary under the circumstances to maintain a positive relationship between the Company and the client
• Demonstrate and teach contractors how to use dispatching software and how to confirm, pickup and complete route and on-demand stops in accordance with company and client procedures
• Participate in the weekly contractor commissions process to ensure all regional contractors receive timely and accurate settlements
• Review daily activity reports and take corrective action to improve results and mitigate risks
• Monitor and track driver deliveries and service failures; determine appropriate efforts to achieve continuous improvement for customer satisfaction
• Be available via cell phone and email to all clients, contractors and employees during working hours and after-hours as scheduled
• Travel periodically to other areas for contractor onboarding, meetings, training, and client development
• Make client pickups and deliveries as needed
• Other duties as assigned by management What we offer:
  • Weekly pay
  • Medical, dental, vision insurance are available to employee on day one
  • 401k with match
  • Short & Long Term Disability
  • Employee Assistance Program
  • Company paid and optional Insurance
  • Flexible schedule provided performance metrics are met
  • A culture where you have a say in how best to run all aspects of the operation
  • Advancement opportunities in a fast-growing organizationRequirements:
    • Minimum of 2 years logistics, distribution and/or transportation experience preferred
    • At least 21 years of age
    • Has a high school diploma or higher
    • Ability to work out of Nashville, TN
    • Authorized to work in the United States and will not require work authorization or work sponsorship by our company now or in the future
    • Possesses a valid driver's license with no more than 2 moving violations or at fault accidents in the last 3 years
    • Ability to comprehend the last-mile delivery industry, our capabilities and deliver our value proposition-Should this be in here?
    • A solid working knowledge of and proficiency with all Microsoft products (excel, word, outlook, teams, power-point, etc.)
    • Ability to succeed and thrive in time sensitive situations and maintain positive contractor relationships
    • Ability to interact with customers and communicate delivery problems verbally over the phone
    • Organized, attentive to detail, accountable, open-minded, coachable, self-starting, solid follow-through, and multi-tasking Associated Couriers is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. pm21PI201870889

Keywords: Associated Couriers LLC, Nashville , Logistics Coordinator, Professions , Nashville, Tennessee