Consulting Systems Engineer
Company: HCA Healthcare
Location: Nashville
Posted on: January 26, 2023
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Job Description:
Description IntroductionAre you looking for a work environment
where diversity and inclusion thrive? Submit your application for
our Consulting Systems Engineer opening with HCA Healthcare today
and find out what it truly means to be a part of the HCA Healthcare
team.BenefitsHCA Healthcare, offers a total rewards package that
supports the health, life, career and retirement of our colleagues.
The available plans and programs include:
Learn more about Employee BenefitsNote: Eligibility for benefits
may vary by location.
We are seeking a Consulting Systems Engineer for our team to ensure
that we continue to provide all patients with high quality,
efficient care. Did you get into our industry for these reasons? We
are an amazing team that works hard to support each other and are
seeking a phenomenal addition like you who feels patient care is as
meaningful as we do. We want you to apply!Job Summary and
QualificationsJOB SUMMARYThe Consulting Systems Engineers' role is
to ensure the stability and integrity of key HCA applications
utilized throughout the enterprise. This role will focus on
Linux/AIX and db2 centric applications. This is achieved by
planning, designing and developing systems management applications
across the organization. In addition, the CSE (consulting systems
engineer) will participate with the architecting, installation,
monitoring, maintenance, support and optimization of all system and
application hardware, software and communication links. These
responsibilities will also require SME knowledge skillsets across
the server, network and monitoring application technologies,
services and components. Participate in projects affecting the
department. Build and maintain tools for deployment, monitoring and
operations. You will prioritize and troubleshoot customer issues
and help to resolve them. This individual will also analyze and
resolve hardware and software problems in a timely and accurate
fashion, and provide end user and internal team training where
required. Position often will interact daily with CSS, testing
services, product analysts, BA's, leadership, design and build,
business owners/partners, vendors and other IT&S
staff/management. Excellent written and oral communications for
presentations, technical white papers and networking proposals will
be required. The ability to facilitate and document next steps from
a meeting to move projects forward are also a key role for this
position. Project management and problem management skills are
required to effectively meet HCA business objectives and SLAs. The
Consulting Systems Engineer will provide leadership and mentorship
to other members of the team in pursuit of these objectives. They
will build strong relationships within and outside the organization
and stay engaged with industry standards and advances relevant to
their roles and responsibilities and work introduce those to the
organization. The Consulting Systems Engineer will work to identify
gaps and opportunities for stability and growth of MyHealthOne or
the Consumer Patient Portal (CPP) and other supported applications
and engage their team as well as others to achieve those goals in
accordance with company directives and standards. This role will be
responsible for leading resolution to service impacting events as
well developing solutions to automate and remediate issues both
proactively as well as results of service impacting events. They
will lead and participate in Root Cause Analysis and lead in user
experience alerting and monitoring. The Consulting Systems Engineer
must exhibit communication and leadership skills to maintain
positive business relations with employees, customers, business
partners, peers and other IT&S personnel. Some of those
expectations are: Change Management/Orientation: Has the capacity
to remain objective and can focus on constructive change when it
makes sense for the enterprise. Consultative Approach: Employs
astute political judgment to involve all relevant stakeholders in
major decisions; recognizes multiple agendas and makes/communicates
final decision in ways that foster maximum ownership and minimum
resistance. Treats automation as an opportunity, instead of a
threat to job security. Supports the development lifecycle of
platform design, deployment and debugging Provides technical
assistance to developers, testers and engineers to unify
operational efforts. Help develop, install and deploy scripts Stays
up to date with the most current software engineering techniques
Hands on approach: Acts as role model for other leaders in
maintaining an in-depth awareness of own area and others;
demonstrates good working knowledge of current issues in areas with
strategic links to own. Tough-Mindedness: Makes tough decisions
that are in the best interests of the business without
procrastinating or succumbing to undue pressure. Inspires: Wants to
create value for our customers - someone who says "let me see what
we can do", yet maintains uniformity. Vision and Communication as
one attribute: Skilled in persuasion, influential. Can communicate
complicated technical scenarios in more common terms.Works towards
a culture of Innovation: Encourages brainstorming and idea
generation locally and within the larger HCA systems management
community. Decision Making: Balanced risk taker in complex
ambiguous environments, is O.K. with ambiguity and comfortable with
models. Professionally knowledgeable. Coaching and Team Oriented
Mindset: We will work collectively to solve issues and do what's
right for the business which may mean helping with other
departments and vendor needs as necessary. As new team joins, they
will work to model best practice and help coach on the HCA approach
so that we can all support each other. GENERAL RESPONSIBILITIES
Support one or more key areas including UNIX, AIX, and Redhat
Linux. Management of Open Shift, Docker/Containers
KubernetesSupport OS environment running one or more databases
including SQL / DB2 desirable.Support DataPower appliances and
WebSphere portal. Foundational network knowledge (CCENT / CCNA.)
Work with DBA, Network, UNIX, and Application Engineers for
troubleshooting purposes. Provide support for build team strategic
/ tactical initiatives. Demonstrate written and verbal
communication skills and work collaboratively across technical
disciplines.Perform complex tasks within operating system in a
large-scale production environment. Working knowledge and
experience with key ITIL/AGILE processes is required. Troubleshoot
applications; development coding, debugging, testing and delivery
within a large enterprise production environment are highly
desirable. Develop tools and scripts in PowerShell and other
programing languages (C, Java Perl etc.) to automate and engage the
platforms supportedDemonstrate a solid understanding of computer
performance metrics and tools, to include understanding of CPU
utilization levels, CPU and disk queuing, I/O response times, and
other key performance indicators and their impact on performance.
Understanding of Splunk and other logging applications to perform
adequate troubleshooting. Training/Mentoring peers and other
IT&S staff Participate and lead troubleshooting and support
Installs, configures, and maintains the organization's Systems and
Alert Management applications. Acts as primary organizational
interface with vendor and provides internal analysis and
support.Design, install, configure, administer, tune, and optimize
application systems servers and related components to achieve high
availability and performance of the various business applications
supported.Configures all new implementations, and developing
processes and procedures for ongoing management of the server
environment. Expert recommendations for upgrades and improvements.
Supports development of technical standards and application uses.
Resolves alert management problems and offers technical assistance
to users. Prepares specifications and programs of a highly
technical or complex nature. Consulting level position requiring
advanced technical knowledge in all areas of applications
availability, system design, and update, storage, and retrieval
methods.Analyzes user specifications and requirements. Bachelor's
degree preferredQualified candidates must have 7+ years of relevant
work experience requiredMinimal Travel required.On Call work will
be required.
ITG transforms healthcare and gives people healthier tomorrows. We
deliver information technology strategy, support, and solutions.
ITG improve and enhance patient care and business operations. We
deliver services at administrative locations, data centers, and
hospitals. The facilities we support are located in 20+ states and
the United Kingdom. Our team works to move healthcare forward. We
do this by seeking, embracing, developing, and delivering
technology for patient care. HCA Healthcare has been recognized as
one of the World's Most Ethical Companies by the Ethisphere
Institute more than ten times. In recent years, HCA Healthcare
spent an estimated $3.7 billion in cost for the delivery of
charitable care, uninsured discounts, and other uncompensated
expenses."Across HCA Healthcare's more than 2,000 sites of care,
our nurses and colleagues have a positive impact on patients,
communities and healthcare.
Together, we uplift and elevate our purpose to give people a
healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive If you find this
opportunity compelling, we encourage you to apply for our
Consulting Systems Engineer opening. We promptly review all
applications. Highly qualified candidates will be directly
contacted by a member of our team. We are interviewing apply
today!We are an equal opportunity employer and value diversity at
our company. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status.
Keywords: HCA Healthcare, Nashville , Consulting Systems Engineer, Professions , Nashville, Tennessee
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