Solution Consultant (Remote US)
Company: PROTECH
Location: Nashville
Posted on: June 25, 2022
Job Description:
Job descriptionAs a member of the Protech Professional Services
Implementation Team, the Solution Consultant is the Protech AMS and
Microsoft Dynamics expert. The Solution Consultant collaborates
with the Project Manager, Data Analysts & Developer roles, to
ensure adherence to contracted scope and budget, and to affirm
their solution design and configurations have been optimized for
their Customer's requirements and business operations. This role is
further responsible for documenting a Customer's full Protech
configuration/solution, providing demonstrations of
configurations/solutions, and for end-User training and supporting
the effort through deployment and go live. This is a customer
facing role, and hence the candidate is expected to have excellent
oral and written communication skills.Responsibilities
- Lead requirements gathering sessions remotely or in-person at a
client site
- Translate business requirements into well-architected solutions
that best leverage the Dynamics/Protech platforms and products
- Perform configuration of the Protech solution
- Identify gaps in the solutions between the current and desired
state and provide solutions
- Design and manage the execution of test plans to ensure a
quality solution is delivered
- Follow and understand new Dynamics & Protech product and
technical capabilities resulting from product releases
- Directly and effectively train customer's personnel in the use
of the system
- Clearly and effectively communicate with the implementation
team and with customers regarding status, technical issues,
enhancements, and creative solutions
- Maintain target billable utilization while providing quality
workMinimum Qualifications
- Experience working with Associations and Microsoft Dynamics 365
a plus
- Bachelor's degree in Information Systems, Computer Science or
related field preferred
- 2+ years of experience in the field of Business Systems or IT,
or education/coursework in lieu of experience
- Excellent written and verbal communication skills; adept at
presentation to customers and senior management
- Excellent troubleshooting, analysis, and problem-solving
skills
- Ability to shift and ramp up quickly in different areas of the
product
- Ability to effectively prioritize and escalate issues as
required
- Ability to work remotely or co-located
- Some travel may be necessary as required by the customer
- Familiarity with a full project life cycle from requirements
through deployment
- Ability to multi-task and demonstrate a sense of urgency with
excellent communication, presentation, and written skills
- Ability to work independently, identify areas of improvement,
and take initiative to make improvements
- Experience with the Microsoft Office Suite and Products (Word,
Excel, PowerPoint, Sharepoint, Teams, Visio)The Company offers a
comprehensive employee benefits program, including:
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and
accountability
- 10 sick days annually
- 9 company paid holidays
- 6 weeks paid parental leaveInclusion and Diversity:
Togetherwork is an Equal Employment Opportunity Employer. We are a
company where diverse backgrounds, experiences and viewpoints are
valued. Togetherwork does not make hiring or employment decisions
on the basis of race, color, religion, gender, gender identity,
sex, sexual orientation, disability, veteran status, age, ethnic or
national origin, or any other basis protected by all local, state
or federal laws. Salary Range DisclosureThe base range represents
the low and high end of the Togetherwork salary range for this
position. Actual salaries will vary and may be above or below the
range based on factors including, but not limited to location,
experience, and performance. The range listed is just one component
of Togetherwork's total compensation package for employees. Other
rewards may include discretionary bonuses, long term incentives, a
flexible paid vacation/personal time policy, 6 weeks paid parental
leave and more.Salary RangeUS Remote: $60,000 - $80,000 USD per
year
Keywords: PROTECH, Nashville , Solution Consultant (Remote US), Professions , Nashville, Tennessee
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