Service Desk Analyst
Company: HCTec
Location: Brentwood
Posted on: February 25, 2021
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Job Description:
MUST BE LOCAL TO Nashville/Brentwood or Hohenwald, TNDo you have
a technical/IT acumen? Have you worked at a service desk?Are you
passionate about customer service?What is the work?* Supporting
hospital clients with basic IT customer service (portal navigation,
password inquiries, etc.)* Providing great service with a great
attitude and using problem solving skills to quickly address
issues* We need extra support because hospitals are busy due to
COVID-19 and patients need our supportWhat is the shift?* Rotation
shifts, 6:30 AM - 5:30 PM or 8 AM - 7 PM, working every other
weekend, 4 10 hour shifts a week* This will be a remote/work from
home position initially but expect to return to an in the office
position in Spring 2021* What are the technology requirements?*
Private work--space* Stable high-speed internet connection*
Personal computer* HCTec will provide an access point for our
network (we'll either ship to you or you can pick up from Brentwood
or Hohenwald--office)Qualifications* Basic technical competencies*
Strong customer service* Contingent on passing background check &
drug screen* Paid training providedAre these roles temp to perm?*
While these are not temp to perm positions, there will be
opportunities to transition to full-time work in futureBenefits*
Initially, not eligible.* If you come on FT perm in the future, you
would be eligible for our full benefits package, including PTO,
paid holidays, etc.
Keywords: HCTec, Nashville , Service Desk Analyst, Professions , Brentwood, Tennessee
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