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Brentwood Full-Time Entry-Level Service Desk Analyst

Company: HCTec
Location: Brentwood
Posted on: February 25, 2021

Job Description:

MUST BE LOCAL TO Nashville/Brentwood or Hohenwald, TNDo you have a technical/IT acumen? Have you worked at a service desk?Are you passionate about customer service?What is the work?

  • Supporting hospital clients with basic IT customer service (portal navigation, password inquiries, etc.)
  • Providing great service with a great attitude and using problem solving skills to quickly address issues
  • We need extra support because hospitals are busy due to COVID-19 and patients need our supportWhat is the shift?
    • Rotation shifts, 6:30 AM - 5:30 PM or 8 AM - 7 PM, working every other weekend, 4 10 hour shifts a week
    • This will be a remote/work from home position initially but expect to return to an in the office position in Spring 2021

    • What are the technology requirements?
      • Private work space
      • Stable high-speed internet connection
      • Personal computer
      • HCTec will provide an access point for our network (we'll either ship to you or you can pick up from Brentwood or Hohenwald office)Qualifications
        • Basic technical competencies
        • Strong customer service
        • Contingent on passing background check & drug screen
        • Paid training providedBenefits
          • You would be eligible for our full benefits package, including PTO, paid holidays, etc.

Keywords: HCTec, Nashville , Brentwood Full-Time Entry-Level Service Desk Analyst, Professions , Brentwood, Tennessee

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