NashvilleTNRecruiter Since 2001
the smart solution for Nashville jobs

Helpdesk Analyst

Company: Stability Technology Partners
Location: Nashville
Posted on: March 27, 2020

Job Description:

Stability Technology is looking for a strong IT Support Specialist. This is a long term contract located in Nashville, TN. Job Responsibilities The Support Specialist will be part of our clients Support Services team based in our Nashville, Tennessee location. The ideal candidate will have a strong drive to excel in a fast paced environment. The primary responsibility of the Support Specialist is to provide technical support over the telephone to corporate and operational staff in over 20 different terminal locations. Qualified candidates must be available to work an after-hours on call rotation. The Support Specialist will have prior experience working in a professional support desk environment and must demonstrate a customer-care philosophy that reflects best-in-class service. Primary Responsibilities Provide first and second level IT support, via the telephone, across multiple terminal and corporate locations, to an end user base that ranges from operations staff to corporate executives. Effectively utilize technology resources (incident management software, knowledgebase, remote software, peers) to quickly resolve the client issue or escalate the incident to the correct subject matter expert. Must be able to work in a rotating schedule that will include shifts between 600AM and 1000PM and alternating after-hours on call shift. Accurately document and update incident records. Manage expectations for users who call in for support. Contribute high quality documents to the support team s knowledgebase. Assist with the training and documentation for new hardwaresoftware implementations. Coordinate equipment purchases, upgrades and repairs with end users and hardware vendors. Perform setup, configuration, upgrade and maintenance services to end user systems. Required Skills At least 2 years of IT support desk experience, customer service experience is a plus. Outstanding customer service skills to provide exceptional client support in a fast-paced environment Knowledge of the following technology areas including (but not limited to) o General Networking o Active Directory o Remote AccessVPN o Microsoft Office 365 Windows 710 OS o Lenovo laptops desktops o Microsoft OutlookExchange o Citrix environment o Remote Control software (RDP, VNC) Demonstrated initiative and drive to increase technical knowledge and client service skills

Keywords: Stability Technology Partners, Nashville , Helpdesk Analyst, Professions , Nashville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A FLATBED TRUCK DRIVER - Up To $1,200 Weekly Pay
Description: CDL-A Flatbed Truck Driver Jobs Averaging .63 CPM And Earn Up To 1,200 Weekly Minimum Pay Join Montgomery Transport, where we offer CDL-A truck drivers a promising flatbed career with industry-leading (more...)
Company: Montgomery Transport
Location: Nashville
Posted on: 04/2/2020

CDL-A Company Truck Driver
Description: CDL-A COMPANY TRUCK DRIVER JOBSNewly Increased Pay And Top Miles Find More At Freymiller Get on board with a carrier that combines old-school trucking with modern respect At Freymiller, we offer real (more...)
Company: Freymiller
Location: Nashville
Posted on: 04/2/2020

CDL Class A Solo Static Lane Run from Louisville, KY to Chicago, IL - NO TOUCH
Description: CDL Class A Solo Static Lane Run from Louisville, KY area to Chicago, IL area NO TOUCH Static Lane Run from Louisville, KY to Chicago, IL Contact a Recruiter 855
Company: Summitt Trucking
Location: Nashville
Posted on: 04/2/2020


Mover/Driver - Crew Leader $13.50-16/HR + Tips + Health Insurance + Rapid Advancement
Description: Not Just a Job - It's a Way of Life br Join a company where fun is a priority and every day is different. br br There's a reason that employees of Little Guys Movers often advance within the company (more...)
Company: Little Guys Movers
Location: Murfreesboro
Posted on: 04/2/2020

Local Class A driver.
Description: Local home daily Class
Company: Confidential
Location: Nashville
Posted on: 04/2/2020

Electrical Engineer - Glass Manufacturing
Description: Love your job br br Our client's plant is located in a medium sized town about 45 minutes from Nashville, TN with a lot of activities ranging from a variety of restaurants and a major mall and other (more...)
Company: Job Juncture
Location: Clarksville
Posted on: 04/2/2020

CDL-A Company Team Drivers: New Hire Bonus
Description: Job Description: Class A CDL Team Drivers Needed Company Team Drivers Who Can Run 22,000 Miles per Month Call us today at 866 995-0537 Or apply online below Artur Express is looking for W-2 paid, CDL (more...)
Company: Artur Express
Location: Nashville
Posted on: 04/2/2020

CDL-A FLATBED TRUCK DRIVER - Up To $1,200 Weekly Pay
Description: CDL-A Flatbed Truck Driver Jobs Averaging .63 CPM And Earn Up To 1,200 Weekly Minimum Pay Join Montgomery Transport, where we offer CDL-A truck drivers a promising flatbed career with industry-leading (more...)
Company: Montgomery Transport
Location: Bowling Green
Posted on: 04/2/2020

CDL A Regional Truck Driver - Dedicated
Description: Job Description:Join the Cowan Family as a regional road driver out of Horse Cave, KY. Our regional drivers out of Horse Cave make between 60,000 - 72,000 per year. You'll enjoy our newly increased (more...)
Company: Cowan Systems
Location: Bowling Green
Posted on: 04/2/2020

CDL-A Company OTR and Regional Drivers - Great Pay!
Description: CDL-A Company Solo and Team OTR Regional Drivers - Excellent Pay Drivers are needed more now than ever to keep the food supply chain open for all Americans. We are continuing to hire drivers for our (more...)
Company: Guaranteed Transport Service
Location: Hendersonville
Posted on: 04/2/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Nashville RSS job feeds