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Associate Product Analyst

Company: HCA Healthcare
Location: Nashville
Posted on: December 5, 2019

Job Description:

Education - Bachelor's Degree Skills - 401(k) Benefits - Tuition Reimbursement - Dental Insurance - Health Insurance - Vision Insurance - Loan Repayment Program Description SHIFT: No Weekends SCHEDULE: Full-time HCA Healthcare ITG Please click the link above to Watch our Identity Video to get a closer look at who we are and what we do! Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our team. Join us in our efforts to better our community! At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select itional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement and student loan repayment programs JOB SUMMARY Resolves service delivery or functionality issues with a product. Provides timely communication to the end users. Escalates items to team leads or managers as necessary. Establishes relationships with product users. Contributes product knowledge to trainers, documenters and testers. Participates in small projects with guidance. Conducts follow up with end users to ensure successful implementations. Solicits end users for product functionality feedback. GENERAL RESPONSIBILITIES 50% Assists in the day-to-day support and maintenance activities Contributes to initial troubleshooting activities Responsible for learning and becoming proficient on assigned applications Works with the team to help resolve product related issues submitted by the end users Ensures solutions meet business user needs without the need for ongoing maintenance Conducts research for greater understanding Participates in multiple tasks at a time Consistently deliver according to commitments Build strong relationships within the department and company, including business owners Work as part of a team and learning to work independently Provide after-hours/on-call support as needed Assists lead team members in formulating system communication Assists with analysis of product incidents 50% Under supervision, contributes to pilot preparation, rollouts, process documentation, & support of changes Collaborate with business analysts to learn project requirement process Contributes to functional specifications Facilitates scrum cadences Assists in ensuring product deliverables meet stated business requirements Learns HCA Healthcare standards Completes small project tasks contributing to delivery of solutions Participates in testing of deliverables for small to medium project/product releases With guidance, participates in peer reviews of requirements work completed by team members Aids in development of user documentation and manuals, training material, and/or job aids HCA Healthcare is a comprehensive healthcare network where 265,000 people across more than 1,800 care facilities are all committed to creating a positive impact every day. It's an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleagues unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare we're connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar higher, not just for ourselves, but for healthcare everywhere. Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualifications RELEVANT WORK EXPERIENCE Less than 1 year Candidates with equivalent job experience may be considered. EDUCATION Bachelor's Degree - Preferred OTHER/SPECIAL QUALIFICATIONS - Demonstrated ability to communicate effectively with peers. - Ability to operate and communicate effectively. PHYSICAL DEMANDS/WORKING CONDITIONS Typical work week hours can vary depending on workload, outages or project deliverables. Notice Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here. For questions about your job application or this site please contact HCAhrAnswers at 1-************ option 1.

Keywords: HCA Healthcare, Nashville , Associate Product Analyst, Professions , Nashville, Tennessee

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