Lobby Ambassador - Gaylord Opryland Resort & Convention Center - (19079504)
Company: Marriott International, Inc.
Posted on: July 14, 2019
Here's To Your Journey with Gaylord Gaylord Hotels is a
multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and
meeting space, to entertainment and dining all in a self-contained
environment, Gaylord Hotels makes meeting planning easy and
provides attendees great networking opportunities. As a Gaylord
Hotels STAR, you''ll bring your warm smile, genuine excitement and
a consider it done spirit to work. In return, youll experience the
rewards of growing your career among a team of professionals with a
passion for excellence. Ready for a change? Take the initiative.
Enjoy the Rewards. The Gaylord Opryland Resort & Convention Center,
located at 2800 Opryland Drive, Nashville, Tennessee, 37214 is
currently hiring a Lobby Ambassador. Responsibilities include:
Engage hotel guests to enhance the service experience through
activation of all outlet services within the lobby area (e.g.,
Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
Respond to guest requests for special arrangements or services
(e.g., transportation, reservations, dry cleaning) by making
arrangements or identifying appropriate providers. Respond to
special requests from guests with unique needs and follow up to
ensure satisfaction. Gather, summarize, and provide local area
knowledge to inform guests about the property and the surrounding
area amenities, including special events and local activities.
Contact appropriate individual or department (e.g., Bellperson,
Housekeeping, Food & Beverage Server) as necessary to resolve guest
call, request, or problem. Report accidents, injuries, and unsafe
work conditions to manager; and complete safety training and
certifications. Follow all company policies and procedures, ensure
uniform and personal appearance are clean and professional,
maintain confidentiality of proprietary information, and protect
company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests'' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, prepare and review written documents accurately and
completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Comply with
quality assurance expectations and standards. Stand, sit, or walk
for an extended period of time or for an entire work shift. Move,
lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance. Perform other reasonable job
duties as requested. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - Brentwood, Tennessee; Goodlettsville, Tennessee;
Hendersonville, Tennessee; Murfreesboro; Tennessee; Smyrna,
Tennessee; Franklin, Tennessee; Columbia, Tennessee Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Nashville , Lobby Ambassador - Gaylord Opryland Resort & Convention Center - (19079504), Other , Nashville, Tennessee
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