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Bilingual Call Center Agent

Company: CleanSlate Centers
Location: Nashville
Posted on: February 16, 2019

Job Description:

  • Bilingual Spanish/English required.
  • Answering and managing an average of 75-100 incoming and outgoing calls/voicemails on a daily basis in a timely and accurate fashion.
  • Provide support and compassionate customer service for the thousands of lives we service.
  • Schedule appointments using computerized scheduling systems.
  • Resolve patient issues and consistently meet or exceed patient's service expectations.
  • Maintain accurate patient accounts by obtaining, recording and updating personal/financial/insurance information.
  • Protecting patient confidentiality.
  • Any and all other tasks or projects, as assigned.

    Keywords: CleanSlate Centers, Nashville , Bilingual Call Center Agent, Other , Nashville, Tennessee

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