Sommelier
Company: City Winery Nashville
Location: Nashville
Posted on: January 27, 2023
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Job Description:
Wine, food, and live entertainment collide at City Winery to
create a dynamic and incredibly unique workplace. Since 2008, City
Winery has been turning heads across the nation with amazing live
performances, delectable cuisine, and award-winning, locally
produced wines. But there's more to us than that - we're a haven
for community and creativity, a place where the philosophy of
hospitality is more than just a buzzword, but a way of life.Who are
you?You're a rockstar with a passion for music, a love of wine, and
a deep respect for hospitality. You know how to connect with
people, but you're not just a people pleaser - you thrive under
pressure and love making quick decisions that impact the business
and culture. You know you have more to learn and are always looking
for ways to grow, both personally and professionally. With an
entrepreneurial spirit and a desire to be a part of something
bigger, you want to join a brand and culture that not only makes a
difference, but also helps others INDULGE THEIR SENSES.Who are
we?City Winery, founded by music industry veteran & visionary
Michael Dorf, has established itself as a one-of-a-kind brand
providing unforgettable experiences for guests. From world-class
music venues to sustainably produced wines with ratings of 90+
points, City Winery offers a range of top-notch events &
experiences.Why us?Competitive pay plus generous benefits. An
atmosphere of learning, development & enrichment opportunities. A
career trajectory within a growing company with abundant
opportunities for advancement. A fun team of passionate individuals
who share your love of hospitality and the opportunity to provide
guests with unforgettable nights filled with music & wine.Position
SummarySommeliers are our in-house wine and beverage experts whose
focus Is on maximizing overall beverage sales and delivering an
exceptional guest experience. The Beverage Captain is responsible
for overall guest service and satisfaction, recommending wine and
food pairings, educating guests on beverage selections, and
beverage department support in areas such as monthly inventory.
Strong wine knowledge is a prerequisite.Minimum Qualifications---
3+ years as a sommelier/wine steward in a fast-paced, high-volume
service environment and/or equivalent relevant experience---
Extensive knowledge of and a genuine love for wine, winemaking,
beer and spirits--- Ability to consistently deliver high-quality
guest experiences, exceed guest expectations, and strive to create
a memorable experience at every City Winery visit--- Strong work
ethic, team player, and exceptional guest service skills--- Ability
to execute professional guest service experience with a calm and
composed demeanor--- Strong attention to detail and organizational
skills--- Polished presentation--- Ability to take direction from
others--- Effective communication and interpersonal skills with a
proven ability to build positive relationships with coworkers and
guests--- Aptitude to resolve problems--- Ability to work both
independently and in a team environment--- Must be fluently
literate in English including ability to read, write, and
communicate, conduct basic business related mathematics, able to
accurately function a POS--- Ability to work a flexible schedule
including days, nights, weekends, and holidays--- Ability to
perform physical requirements of the role including
standing/walking for entirety of shift, bending, pulling, pushing,
using stairs, lifting and carrying up to 50 poundsOverview of
Responsibilities--- Maximize beverage sales Including wine, beer,
spirits, and deliver exceptional guest experiences--- Drive
beverage sales on the floor by upselling, suggesting, educating,
and interacting with guests--- Handle table bottle orders through
from beginning to end, including order taking, delivery, proper
opening and service, and check backs--- Ensure wine quality before
every shift--- Maintain a floor presence during service to attend
to guest needs, touch tables, and assist in service as necessary---
Attend daily pre-shift to communicate daily beverage products in
and out of stock and conduct trainings and/or tastings as
appropriate--- Guide and teach staff about beverage offerings and
answer questions to further staff education and menu knowledge---
Actively participate in beverage inventories on a daily and monthly
basis when needed, including but not limited to, counting, stocking
inventories and updating "86" board, as well as counts for wine
tomes in service, ensuring tomes are current and in good
condition--- Follow all health and safety regulations, including
enforcing laws and ordinances in the handling and provision of
alcoholic beverages.--- Follow all company policies, procedures,
and guidelines including being ready to work at scheduled shift
time, in uniform, with neat and presentable appearance.--- Maintain
cleanliness and safety of all work areas--- Attend trainings,
tastings, meetings, as needed--- Perform all other reasonably
assigned dutiesINDFOH
Keywords: City Winery Nashville, Nashville , Sommelier, Other , Nashville, Tennessee
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