Admissions Assistant

Company: Daymar College
Location: Nashville
Posted on: January 26, 2023

Job Description:

Daymar College is currently hiring for the position of Admissions Assistant. We are looking for energetic, reliable, committed individuals to join our great team. Candidates must be available to work hours in the afternoon and evening, three days a week, as well as afternoons on the weekends. Immediate openings are available!

Position Summary: Supports the Admissions department via outbound calls to set appointments with students which allow them to learn more about the college.

Major Responsibility Areas:

MRA #1. Appointment Setting.

Duties:

* Extensive outreach to inquiries through phone calls, emails, text and mail correspondence
* Adheres to Hussian guidelines when communicating with all prospective students
* Inputs all activity into database management systems in a timely and accurate manner
* Held accountable to daily expectations of appointment setting or prospective student contacts

MRA #2. Follow-up.

Duties:

* Participate in regular follow-up activities such as follow-up contacts, interview shows, open houses in accordance with appropriate follow-up cadence.
* Maintains cooperative and collaborative relationship with departments to ensure a positive outcome for the student
* Promptly submits required weekly reports, monthly, and/or quarterly reports
* Held accountable to daily expectations of applicants and new student follow-up

Other duties as assigned.

Requirements Job Requirements: The following job requirements represent minimum levels of education, experience and competencies/abilities needed to perform this job successfully:

1. Education: GED or High School diploma.

2. Experience: Previous Customer Service experience preferred. Call Center experience is a plus.

3. Competencies: Incumbent must (be) able to:

* Work part time hours (20-25 hrs per week).
* Work late afternoon and early evenings; abbreviated shifts on Saturday and Sunday.
* Ability to schedule appointments
* Project a professional image and provide outstanding customer service
* Keep commitments, meet deadlines and achieve demanding results
* Practice excellent organizational and recordkeeping skills, with meticulous attention to detail
* Communicate effectively, both orally and in writing
* Demonstrate excellent listening skills, to include listening not only for content but for motive
* Cooperate and collaborate as a member of a team
* Use Microsoft Word, Excel, and PowerPoint to prepare and maintain records, correspondence, reports and other data
* Attend meetings and training events, which may include occasional travel
* Thorough knowledge of business principles and practices applicable to higher education
* Embrace and demonstrate on an ongoing basis the Company's core values of Continuous Improvement,

Excellence, Innovation, Integrity, Respect, Service, Teamwork and Having Fun.

4. Physical and Mental Requirements:

Physical Requirements: This job requires normal physical mobility, including the ability to sit and stand for extended periods of time, reach with hands and arms, talk and hear. Normal hand-eye coordination; arm, hand and finger dexterity, including the ability to grasp and lift up to 40 pounds, is also required.

Mental Requirements: This job requires the ability to read, recall, write and understand information. This job also requires the ability to work under moderate pressure and to manage multiple tasks concurrently.

Environment: This job is normally performed in a clean, well-lighted, heated and cooled office area/classroom.

Note:

The purpose of this job description is to document the Major Responsibility Areas (MRAs) and key Duties normally required of this position. This job description in no way states or implies that these are the only responsibilities or duties to be performed by incumbents. Associates are expected to follow all job related instructions and perform any other duties assigned by their supervisor(s).

The Company is an equal opportunity employer and does not discriminate with regard to employment, promotion, pay or place of work because of race, religion, national origin, sex, sexual orientation, disability or age. Employment with the Company does not constitute a contract for any specific period of time and any associate is free to resign at any time, with or without a reason, just as the Company may end an associate's employment at any time, with or without a reason. The Company will, in compliance with the ADA, accommodate essential job functions whenever feasible.

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Keywords: Daymar College, Nashville , Admissions Assistant, Other , Nashville, Tennessee