Diesel Shop Foreman

Company: Cumberland International Trucks
Location: Nashville
Posted on: September 26, 2022

Job Description:

Cumberland International Trucks is seeking an e xperienced Service Shop Foreman to join our team in Nashville, TN. From managing technicians to dealing directly with customers & assigning repair work, the Shop Foreman will serve as liaison between techs & customers. Candidate should have customer service & supervision experience; dealership experience is desired. *Drug screen & background check required if offered the position. As a family & veteran-owned International Truck dealer group, we pride ourselves on offering a fun & empowering, customer-first culture with tremendous growth opportunities! We're proud to be a drug-free workplace! So if you're looking to start a Career, Cumberland offers a Career Path- not just a job, we provide a SAFE & positive work environment per our core values: HONOR, READINESS, VICTORY & LOYALTY. CALLING ALL VETERANS / MILITARY! Cumberland is owned & led by veterans & 14% of our employee base are vets, so we welcome all, including military reserve & veterans! Thank you for your service. Benefits We Offer Our Employees Work-life Balance / Mentorship Programs / Internship Programs 8 Paid Holidays / Paid Time Off (PTO) / Vacation / Paid Birthday Off Paid Training / Certification Reimbursement / $500 Employee Referral 401-K with Employer Match thru Fidelity / Medical / Voluntary Vision & Dental Life and AD&D Benefits & Supplemental Life / Short-Term Disability / Voluntary Long-Term Disability Wellness Program- earn money by walking / Access to Teladoc - 24/7/365 digital access to doctors Responsibilities Responsible for an efficient & profitable service department through productive staffing, customer relations/retention, & all aspects of the service department operations Ensure that customers receive prompt, courteous, & effective service Assign work & supervise Diesel Technicians; serve as a liaison between technicians & customers Take ownership of the customer experience by carrying out additional assignments, leaving the customer with a positive dealership experience Excellent communication skills externally & internally; build lasting relationships with customers Qualifications Minimum 2 years experience in the Medium/Heavy truck repair field, ASE &/or OEM Dealer experience is desired Technician training certification such as ASE and/or OEM is desired Excellent written and verbal communication skills Ability to manage others in a positive way observing the company's core values Organized, friendly and courteous Dealership experience preferred Your Journey Begins Here Proudly, Cumberland International Trucks was named the 2017 and 2018 Dealer of the Year by Navistar and 2020 Top Company for Women to Work For in Transportation by Women In Trucking Association. 2018 International Dealer of the Year 2017 International Dealer of the Year 2019 ATD Dealer of the Year Finalist 2018 TDEC Sustainable Transportation Award 2018 IC Bus Pursuit of Excellence Award Diamond Edge Certified EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need. Employment Type: Full Time Years Experience: 1 - 3 years Salary: $60,000 - $85,000 Annual Bonus/Commission: No

Keywords: Cumberland International Trucks, Nashville , Diesel Shop Foreman, Other , Nashville, Tennessee