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Account Representative

Company: Salus Workers Compensation LLC
Location: Nashville
Posted on: June 25, 2022

Job Description:

As part of the Insurance Services team, the primary responsibility of the Account Representative is to manage the wholesale and program accounts and workflow. This role is also responsible for communicating with agents and collaborating with the underwriting team.


Work within the wholesale submission portal.
Exercise discretion and independent judgment in the management of account management functions for the assigned accounts.
Enter new business submissions into carrier systems.
Collaborate with underwriting on the next steps with an account.
Communicate with our agency partners for necessary marketing information.
Enter new business submissions into carrier systems.
Manage the wholesale and program account workflow from the initial point of contact for submission to bind and renew.
Work closely with the underwriting and the business development teams to achieve the results for getting new and renewal business out to market and quotes secured for our agency partners.
Assist underwriting in necessary tasks to get information from agencies and carriers regarding new business submissions.
Document all activity on accounts and communication with agents, underwriting, and business development within the Agency Management System.
Identify and work to create process improvement where necessary in our new business submission model with both carriers and internally between systems.
Pivot quickly from one account, agency, state, or carrier at any one time as business requires it.
Maintain professional and technical knowledge by obtaining accreditations, licenses, attending insurance workshops, reviewing professional publications, establishing networks, and participating in professional societies.
Contribute to overall company strategy and execution.
Provide feedback from carriers to underwriting, and continually focus on process improvement.
Perform other duties as assigned.


Strong communication skills
Process and detailed-oriented and tracks information well
Ability to follow a workflow process without losing focus on the task
Possess a high sense of urgency and self-confidence
Strong work ethic and a positive attitude
Passionate, energetic, self-motivated who thrives and can achieve goals
Excel in a growing, changing, and dynamic work environment
Teamwork mentality and collaborative personality
Strong verbal and written communication skills

This role currently has no supervisory responsibility.
Proficient in Microsoft Office Suite, PDF Professional, G Suite, or similar software.

Unless fully remote, this position operates in a professional office setting and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This is largely a sedentary role with prolonged periods of sitting at a desk and working on a computer. However, some filing is necessary and may require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

This is a full-time, hourly non-exempt position. Typical work hours and days are Monday through Friday, from 8:00 am to 5:00 pm. Some flexibility in hours is allowed, however, the employee must be available during the "core" work hours of 9:30 am to 3:30 pm and must work 37.5 hours each week.

Limited travel may be expected.


Bachelor's degree in business or related field mandatory.
Business experience preferred.


Medical, Dental, and Vision
401k Matching
HSA Contribution
4 Weeks' Paid Maternity Leave
Hybrid Remote/On-site Work
37.5 Hour Work Week

About Salus
Simple. Smart, Fair.
Salus is changing the dynamics of workers' compensation insurance. Our mission is to mitigate workplace injuries and deliver exceptional healthcare outcomes for injured workers that expedite their return to work, preserve their families' economic livelihoods, and enhances their employers' productivity. We're doing this by building the industry's leading workers' compensation platform, offering highly effective risk management solutions to employers across the U.S.PI183189611

Keywords: Salus Workers Compensation LLC, Nashville , Account Representative, Other , Nashville, Tennessee

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