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UX Designer - In Store Services & Experiences (REMOTE)

Company: DICK'S Sporting Goods
Location: Nashville
Posted on: May 16, 2022

Job Description:


We are looking for a talented UX Designer to join our Retail Store Technology portfolio focused on In-Store Services and Experiences. In this role, you will own UX Design to equip our athletes and teammates with a best-in-class omnichannel experience. You will have the opportunity to shape the future of the experience such that it is efficient, intuitive, and engaging.

As a UX Designer, you will be part of a balanced product team together with your product manager and engineers, focusing on improving the omnichannel experience through the use of technology to achieve business results. You will be empowered to research and solve the right problems, working closely with key operational stakeholders to ensure our in-store services and experiences delight athletes and empower store teammates. In addition, you will be responsible for driving lean product methodologies, running experiments, determining the MVP, delivering designs, and continually iterating on the product through continuous discovery.

At DICK'S Sporting Goods, we obsess over our athletes and store teammates. We are looking for a passionate UX Designer who is excited to immerse themselves in the in-store services and experiences domain and build empathy with our customers to deliver a best-in-class experience. The UX Designer will learn from senior-level UX Designers, who will provide regular coaching and mentorship to develop his/her skills in research and design. It is expected that the UX Designer can effectively conduct human-centered research and design methods, promoting empathy and understanding when creating intuitive, easy-to-use products.

***This is a fully remote position

Job Duties & Responsibilities:
Develops skills in gathering data insights to create customer profiles, define customer journeys, and build out information architecture.

Conducts usability testing, survey designs, user interviews, data analysis, heuristic evaluations, exploratory research methods, and other modern research practices.

Analyzes research data and articulates findings through effective storytelling amongst design and business partners.

Works closely with UX leadership in utilizing industry standard design tools to create user interfaces, customer interactions, and interactive prototypes.

Continuously improves UI design skills and contributes to establishing and maintaining style guides and pattern libraries.

Knowledge, Skills & Abilities:
Must have a digital portfolio that demonstrates user-centered research and design practices.

Must provide at least 2 references who can tell us about the candidates awesome UX skills.

Modern industry standard design tools. Modern UX research tools.


Bachelor's Degree in Design, Technology, or related field.
2-4 Years of relevant experience.

Keywords: DICK'S Sporting Goods, Nashville , UX Designer - In Store Services & Experiences (REMOTE), Other , Nashville, Tennessee

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