COMPUTER OPS TEAM LEADER- Dollar General
Company: Dollar General
Posted on: May 16, 2022
Company OverviewDollar General Corporation has been delivering
value to shoppers for more than 80 years. Dollar General helps
shoppers Save time. Save money. Every day. by offering products
that are frequently used and replenished, such as food, snacks,
health and beauty aids, cleaning supplies, basic apparel,
housewares and seasonal items at everyday low prices in convenient
neighborhood locations. Dollar General operates more than 18,000
stores in 47 states, and we re still growing. Learn more about
Dollar General at www.dollargeneral.com.Job DetailsResponsible for
scheduling and ensuring the successful completion of daily tasks in
data center computer operations including escalated support and
second level or after-hours oversight. Assist in the training and
supervision of computer operators, which may include general
supervision of staff. Duties & Responsibilities: What major
responsibilities does this position have and what percentage of
time is spent on completing them? (Typically 5 7) Monitor multiple
systems and submit jobs, print and distribute reports, perform
daily backups, and process phone requests (ex: special access to a
specific system for project). Notify appropriate personnel
regarding exceptions to run logs; process exceptions with minimal
supervision. Troubleshoot and assist in resolution of problems such
as equipment failure and systems problems. Oversee and train
computer operators on the shift, which may include general
supervision of staff. Transition to the next shift efficiently;
clearly communicate all open issues and status of normal
operations. Create shift schedule and ensure that shift is
adequately staffed at all times. May participate in interviewing of
computer operator candidates. Coordinate requests from the systems
and application development teams. Assist computer operations
manager with problem resolution and improvement initiatives.
QualificationsKnowledge, Skills and Abilities (KSAs): What KSAs are
required to perform this job?
Excellent organizational skills.
Excellent oral and written communication skills.
Experience in scheduling jobs, tape management and report
Knowledge of hardware configurations.
Knowledge of AS/400, UNIX and Microsoft commands.
Experience in training entry-level computer operators.Work
Experience &/or Education: What are the minimum education
and/or experience requirements necessary to perform this job?
High school diploma required.
Five years of computer operations experience required.
Multi-platform operations experience preferred, including AS/400,
UNIX and Microsoft.We can recommend jobs specifically for you!
Keywords: Dollar General, Nashville , COMPUTER OPS TEAM LEADER- Dollar General, Other , Goodlettsville, Tennessee
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