COMPUTER OPS TEAM LEADER- Dollar General

Company: Dollar General
Location: Goodlettsville
Posted on: May 16, 2022

Job Description:

Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we re still growing. Learn more about Dollar General at www.dollargeneral.com.Job DetailsResponsible for scheduling and ensuring the successful completion of daily tasks in data center computer operations including escalated support and second level or after-hours oversight. Assist in the training and supervision of computer operators, which may include general supervision of staff. Duties & Responsibilities: What major responsibilities does this position have and what percentage of time is spent on completing them? (Typically 5 7) Monitor multiple systems and submit jobs, print and distribute reports, perform daily backups, and process phone requests (ex: special access to a specific system for project). Notify appropriate personnel regarding exceptions to run logs; process exceptions with minimal supervision. Troubleshoot and assist in resolution of problems such as equipment failure and systems problems. Oversee and train computer operators on the shift, which may include general supervision of staff. Transition to the next shift efficiently; clearly communicate all open issues and status of normal operations. Create shift schedule and ensure that shift is adequately staffed at all times. May participate in interviewing of computer operator candidates. Coordinate requests from the systems and application development teams. Assist computer operations manager with problem resolution and improvement initiatives. QualificationsKnowledge, Skills and Abilities (KSAs): What KSAs are required to perform this job?
Excellent organizational skills.
Excellent oral and written communication skills.
Experience in scheduling jobs, tape management and report distribution.
Knowledge of hardware configurations.
Knowledge of AS/400, UNIX and Microsoft commands.
Experience in training entry-level computer operators.Work Experience &/or Education: What are the minimum education and/or experience requirements necessary to perform this job?
High school diploma required.
Five years of computer operations experience required.
Multi-platform operations experience preferred, including AS/400, UNIX and Microsoft.We can recommend jobs specifically for you!

Keywords: Dollar General, Nashville , COMPUTER OPS TEAM LEADER- Dollar General, Other , Goodlettsville, Tennessee