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Client Onboarding Specialist, Brand Platform

Company: LTK (formerly rewardStyle & LIKEtoKNOW.it)
Location: Nashville
Posted on: January 16, 2022

Job Description:

LTK is seeking a Client Onboarding Specialist to join our growing team. This high-impact position serves as the introductory face of LTK for all prospective brands and retailers. You will work with LTK's prospective brand partners to educate, consult, initiate platform onboarding and demo products. You will use your expert communication skills and passion for digital and influencer marketing to understand which product solutions best fit prospective brands' needs, providing consultative education while qualifying leads for the Sales Team.

This role is foundational in setting up incoming brands and retailers for success on the LTK platform, and therefore will be expected to support in troubleshooting brand issues, answer operational and product-oriented questions and support semi-technical issues.

This role is an outstanding opportunity for a customer-focused and data-driven individual interested in using this experience as a training ground into an Account Executive position with demonstrated successes.

What You'll Do

  • Conduct introductory, high-level, consultative conversations with prospective brands and retailers
  • Qualify new business opportunities to fuel both our self-service and managed service sales pipelines
  • Support in managing, tracking and reporting on all sales leads and activities in designated CRM
  • Work closely with sales management to develop call strategies and messaging to drive opportunities for new business
  • Assist in answering semi-technical integration questions for new brand partners
  • Collaborate with the sales team to share best practices and make recommendations to more effectively close sales and ensure customer loyalty
  • Work effectively with internal departments to deliver the best solution for the client and ensure an excellent experience
    Qualifications
    • 2+ years of B2B sales/business development experience, preferably in digital media/marketing space
    • A history of consistently exceeding important metrics and activity targets
    • Excellent written and verbal communication and interpersonal skills, with the ability to obtain the necessary information from the prospect, while also ensuring a mutually beneficial conversation
    • Experience troubleshooting issues for clients
    • Excellent organization, project management and time management skills, and ability to take initiative
      Preferred Qualifications
      • 1 year SaaS sales/business development Experience
      • Experience with excel, Hubspot, Zendesk or other ticketing system
        What's in it for you?
        • Interesting problems to solve
        • Competitive comp and benefits including medical, dental, and vision
        • Paid Maternity and Paternity Leave
        • Wellness benefits including workout from home with our live Virtual Fitness Classes!
        • 401k retirement plan with LTK matching contribution
        • Flexible work schedule plus Summer Fridays (Workday ends at 3pm)
        • Virtual Company Happy Hours and Virtual Team Events!
        • Disrupting the retail industry!
          What you have to look forward to when you work or visit for team huddles at a LTK Office:
          • Fully stocked bars and kitchen (free snacks all day!)
          • Catered meals weekly
          • Monthly Chair massages
          • Laidback office environment
          • Monthly themed Happy Hours!
          • Free access to state of the art gym while working in or visiting our Dallas HQ
          • Free Covered Parking on-site while working in or visiting our Dallas HQ
            About Us

            LTK is the largest global influencer marketing platform. Founded in 2011 by Amber Venz Box and Baxter Box, the company's mission is to empower the world's premium lifestyle creators to be as economically successful as possible.

            Now in its 10th year, LTK has grown to become a three-sided marketplace, serving creators, brands and shoppers. In November 2021, LTK announced a $300 million investment by SoftBank Vision Fund 2 that values the company at $2 billion.

            LTK is the most trusted and effective business-enablement platform for creators, powering their universal LTK Creator Shops---. More than 5,000 retailers employ the LTK Brand Platform for performance-driven campaigns, paid collaborations and content licensing, and invested more than $1 billion in influencer marketing through the LTK platform by summer 2021.

            Shoppers purchase more than $3 billion in products annually on the LTK platform and app. LTK is headquartered in Dallas, TX with teams in the UK, Brazil, France, Germany, Australia, China and South Korea and clients in more than 100 countries.

            For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment.

            Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of rewardStyle are considered the property of rewardStyle and are not subject to payment of agency fees.

            rewardStyle is an Equal Opportunity Employer.

Keywords: LTK (formerly rewardStyle & LIKEtoKNOW.it), Nashville , Client Onboarding Specialist, Brand Platform, Other , Nashville, Tennessee

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