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Manufacturing IT Tech - Jackson, TN

Company: altRPO: Manufacturing
Location: Nashville
Posted on: November 22, 2021

Job Description:

The Role You'll PlayAre you an experienced IT professional who thrives on solving problems in a fast-paced environment? In this role, you will be the go-to person for all IT-related issues, bringing your strong communication skills to bear across all levels of this large manufacturing plant. You will work directly with users, being highly responsive and moving quickly to ensure that all systems run optimally.To be successful in the role, you must have a thorough knowledge of computer software and hardware, a variety of internet applications, networks, and operating systems - including Server 2012 and newer and Windows 10.You will be the primary representative of IT at this facility so you will be required to support the business by coordinating the delivery of IT services, policies, and initiatives. You will play an integral role in ensuring that the IT policies and processes at your facility support the company's strategic objectives and meet compliance requirements.If you enjoy working with people, having new challenges every day, and managing multiple projects in a fast-paced environment, this might be a great next step for you!Who You Are

  • A strong communicator, able to listen to users to comprehend their needs and to clearly explain technical concepts in laymen's terms to help the team understand.
  • Empathetic and able to meet people where they are, understanding that your users are dealing with frustrating situations when they come to you for help.
  • Eager to help solve problems and keep the business running, creative in your approach to not only resolve surface issues but to create long-lasting solutions.
  • Able to remain calm and perform effectively in high-pressure situations.
  • Flexible with your schedule, understanding that some IT functions, like server updates, need to be run during times that the plant is down.
  • Experienced in leading cross-functional teams to resolve problems, able to work with all departments and all levels of leadership from the shop floor to plant leadership.
  • Competent in basic IT tech functions such as setting up desktops and servers, doing basic networking, and other IT troubleshooting duties.Company Profile:This high-volume, fast-paced specialty tire manufacturer is an industry leader in its market segments. They have a flat leadership structure so they are able to move the needle toward positive change very quickly. There's enough structure to keep everyone safe, but they've created a culture of innovation where you can test out your ideas, be entrepreneurial, and grow within the company. The mentor/coach leadership model along with a high value on cross-functional cooperation make this a very collaborative environment. If you are a self-motivated high-performer, who can proactively recognize areas of opportunity, present data-backed solutions, and then help implement the solutions in a hands-on way, this is the company for you!Community - Jackson, TN
    • Jackson is a hub of transportation and industry, both for the surrounding agricultural area and several major manufacturing facilities. You can read more about Jackson's economic development and other great features here: https://jacksontn.com
    • The town has a Southern culture vibe with a warm community, year-round farmers market, and historic buildings including a vintage 1950's bus station often used as a movie set.
    • There are quirky, fun local amenities like Rusty's TV and Movie Car Museum featuring many famous cars featured in popular movies, and beautiful scenery at the Cyprus Grove Nature Park with water views and walking paths.
    • The Jackson, Generals, a AA Minor League baseball team, live music, movies in the park, and lots of local festivals and events make up the local cultural scene.
    • Downtown Jackson is only about an hour from Memphis and an hour and a half from downtown Nashville giving you easy access to two major cities and the ability to live in or near an urban center and commute to Jackson.
    • If you're not a city person, property prices in Jackson are low making purchasing land affordable enough to have horses, ride ATVs, grow gardens, or have a small farm.
    • Madison County has some great school options, you can read more here: Jackson Public School Rankings
    • The cost of living in Jackson is 11% lower than the average in Tennessee and there's no state income tax!Background Profile
      • Required:
        • Associates degree + three (3) years of related experience OR
          • Five years of related experience in lieu of degree
          • Schedule flexibility to come in on evenings/weekends as needed
          • Experience working in or building servers/desktops.
          • Basic networking experience.
          • Experience using Server 2012 and newer, Windows 10
          • Must be comfortable going up lifts that are 20 feet above the ground to access equipment
          • Able to lift at least 20 lbs
          • Experience working with and leading cross-functional teams to accomplish the business goals
          • Preferred:
            • Experience racking servers and knowledge of IDF/MDF setup
            • Experience with Office 365/Teams
            • Experience with virtualized servers using Microsoft Hyper-V
            • Experience with Veeam Backup
            • Experience with SNMP monitoring and packet capture tools such as SolarWinds and Wireshark
            • Experience using Manage Engines Service Desk
            • JD Edwards Enterprise One (E1) 9.0 ERP knowledge/experience
            • Shop floor support (experience in a manufacturing or other industrial setting)
            • Scan gun setup
            • Label printer setup
            • Wifi strength scanning
            • Desktop troubleshooting
            • Project management when needing external contractors for assistance

Keywords: altRPO: Manufacturing, Nashville , Manufacturing IT Tech - Jackson, TN, Other , Nashville, Tennessee

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