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Solution Architect

Company: Salesforce.com, Inc
Location: Nashville
Posted on: November 22, 2021

Job Description:

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._**Job Category**Customer Success Group**Job Details****What you'll be doing---**A key aspect of Consulting at Tableau is nurturing customers to develop a culture of self-service analytics utilizing visualization best practices. The Solution Architect is responsible for guiding the engagement to enable those objectives and providing feedback to the Sales teams about future opportunities. This is a great opportunity to join the Professional Services Delivery Team, and strengthen your customer engagement and solutions delivery skills.The Professional Services Delivery team is the post-sales implementer of Tableau solutions, and therefore highly customer-facing.The Solution Architect drives the overall Analytics transformation journey for strategic customers, bringing industry experience from doing so in previous roles. The SA also owns the frontend design and implementation for the allocated accounts, and manages the engagement to provide technical & analytical expertise, consulting on Visual Analytics and guiding on Business Intelligence best practices.**Some of the things you'll be doing include---**+ Developing expertise in the features, benefits and application of Tableau's products - Deep understanding of our Desktop/frontend product(s) and it's integration into client solutions, and an intermediate level understanding of our Server product(s)+ Providing billable Professional Services to Tableau Customers+ Traveling to customer locations to provide delivery of Services+ Participating in Discovery exercises at customer sites, contributing detailed analytics and visualization input to implementation plans+ Lead and deliver professional services engagements for Tableau customers focused on Tableau's Blueprint methodology.+ Help customers define business needs, guide prioritized data creation efforts and data strategy to address critical business questions+ Lead our customers in programs to focused on improved data literacy and expanded use of advanced analytics capabilities to share key insights through actionable dashboards and make faster, more impactful business decisions+ Conducting data reviews, product demonstrations and ad-hoc onsite customer workshops+ Communicating via phone, email, face-to-face and web meetings with customers assisting and guiding them through the proposal and implementation process+ Creating Post-Engagement Summaries and documenting final solutions for customers+ Assisting Professional Services Management and Sales with specific scoping or technical / guidance in pre-sales discussions+ Provide mentorship to other consultants**Who you are---**+ **Data Rock Star** **.** Knowledgeable in databases, warehouses and BI/Visualization Solutions - i.e. Tableau, Qlik, Power BI, Cognos, Business Objects. Tableau Desktop and Tableau Server Experience recommended.+ **Visualization Specialist.** You have a love of creative visualizations that help customers see and understand their data.+ **Customer-Centric.** Experience owning customer engagements and providing best practice advice. Strong organizational skills with the ability to manage expectations and customer demands+ **Problem Solver.** You love tackling the most difficult of challenges and know how to get to the best solution. You partner with customers to drive business change and implement end to end solutions as a trusted technical advisor.+ **Conviction and Commitment.** You have an unshakable belief that Tableau's products will improve the world - one person at a time. Once you get it, you go all the way.+ **Go-Getter** **.** Willing to go the extra mile with a strong work ethic; self-directed and resourceful.+ **Strong Communicator** **.** Ability to translate knowledge across diverse industries and situations and present proposals and solutions to business users of all levels. Excellent written and oral communication skills.+ **Energetic and Creative** **.** Energy and enthusiasm are your hallmarks. You think out-of-the-box and wow people with your interesting angles and quality work.+ **Highly Technical** **.** You have strong technical skills across various technologies. Understanding of data querying and ability to read SQL statements; programming languages desired - Python & R preferred but not required.+ **Mathematically-Minded** **.** Strong mathematical/analytical skills. Experience in statistical Solutions desired.+ **You are a Recruiter!** Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!_For Colorado-based roles: Minimum annual salary of $104,600.00. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:_ https://www.getsalesforcebenefits.com/\#LI-BC1**Accommodations**If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .**Posting Statement**At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce.com, Inc, Nashville , Solution Architect, Other , Nashville, Tennessee

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