OPS Manager, Engagement Strategy (Referrals)
Posted on: September 16, 2021
We Are Hiring:
At Ascension, we respond to an
ever-changing workplace by building a community of associates that
are flexible, creative and innovative. We reward them with
respect and recognition. We seek balance in our work and in
our lives, and encourage spirituality in the workplace. Every
associate at Ascension is unique and comes to us with different
needs. We strive to have the programs in place that meet those
As the Ops Manager, Engagement Strategy (Referrals). you will work
closely with Local Ascension Care Management Leaders to Identify,
Stratify and Prioritization populations for Care Management
Programs. The role will ensure referral sources, referral
streams and populations are prepared for management through
applications for the Care Management Teams.
This role is remote with 25% travel.
What You Will Do:
Identify data relevant for referral streams for local Contracts
within local Care Management programs
Identify data relevant for referral streams for National Contracts
within local Care Management programs
Including but not limited to SmartHealth, Ascension Complete, SNP,
Ascension Personalized Care
Work closely with Local Ascension Care Management Leaders to
Identify, Stratify and Prioritization populations for Care
Ensure oversight and understanding of National Care Management
Program and Services and encourage best use of National CM Programs
within the local market
Work with markets on Patient segmentation in markets to ensure
appropriate risk identify
Partners closely with Clinical Director of Operations and OPS
Manager for National CM Implementation
Collaborates with ADSI, Value Based Market Directors and Ascension
Technology to ensure population engagement is
Manage assigned program(s) to meet business
What You Will Need:
- Develop program goals and infrastructure to align with defined
- Manage program through creating program plans, management tools
and reporting capabilities.
- Lead cross-functional teams and ensure resources are assigned
to meet program goals.
- Recommend program budget and monitor and adjust plan as
resource requirements change.
- Communicate and document program quality outcomes and progress
- Address and resolve project issues to ensure goals remain on
- High school diploma/GED with 2 years of experience, or
Associate's degree, or Bachelor's degree required.
Why Join Our Team:
- 3 years of experience required.
- 5 years of experience preferred.
- 1 year of leadership or management experience preferred.
When you join Ascension, you join a team of
over 160,000 individuals across the country committed to a Mission
of serving others and providing compassionate, personalized care to
all. Our inclusive culture, continuing education programs, career
coaches and benefit offerings are just a few of the resources and
tools that team members can use to create a rewarding career path.
In fact, Ascension spent nearly $46 million in tuition assistance
alone to support associate growth and development. If you are
looking for a career where you can grow and make a difference in
your community, we invite you to join our team today.
Equal Employment Opportunity Employer:
Ascension is an equal opportunity
employer (EEO) and affords equal opportunity to all associates and
applicants without regard to race, color, religion, national
origin, gender identity, sexual orientation, age, physical or
mental disability, veteran status, genetic data, or other legally
For further information regarding your EEO rights, click on the
following link to the “EEO is the Law” poster:
EEO is the Law Poster Supplement
Please note that Ascension will make an offer of employment only to
individuals who have applied for a position using our official
application. Be on alert for possible fraudulent offers of
employment. Ascension will not solicit money or banking information
employer participates in the Electronic Employment Verification
Program. Please click the E-Verify link below for more
Keywords: Ascension, Nashville , OPS Manager, Engagement Strategy (Referrals), Other , Nashville, Tennessee
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