LBMC Technology Solutions, LLC is one of the Southeast's leading
full-service information technology companies. We are a company who
values persistence, loyalty and quality of service. We are problem
solvers, we are business people, and we are technical consultants.
While we use and deploy sophisticated technology solutions, we like
to do so by taking a down-to-earth approach and having a little
LBMC Technology Solutions is looking for an OnBase Engagement
Manager for our OnBase Practice. The primary goal of this role will
be to drive additional revenue thru engaging multiple avenues of
lead sources at a strategic and support level. Candidates will be
responsible for maximizing relationships with existing OnBase
customers, engaging with Strategic Account Managers and Account
Executives in the development and delivery of the sales pipeline,
and driving new opportunities with the LBMC marketing and/or
outside consultants to deliver a strategic growth plan using the
latest industry strategies. Extensive and proven
business-to-business account management experience is required.
Only highly motivated and self-starters need apply.
This role will be responsible for generating revenue thru
multiple channels. To accomplish this goal, you will:
Strategic Account Managers/Account Executives
o Drive additional revenue through additional software licenses,
projects and services.
o Work with SAM's and AE's on account plans, campaigns, follow
up to support pipelines and ensure and consistent producing sales
o Working with the ECM Director, provide knowledge support and
sales assistance as needed to support the facilitation of the sales
o Communication with the ECM Architect on sales opportunities to
ensure alignment and appropriate forecasting of projected
o Work with LBMC Marketing team to support designated campaigns,
contribute content to newsletters and blogs, and promoting events,
webinars, or promotions to existing clients or events as well and
provide content that can be utilized in newsletters, website,
social media or other nurture strategies.
o Work with Hyland Marketing team to take advantage of any
programs or lead generation opportunities to drive additional
business from Hyland directly or from their available assets.
o As needed, engage outside consultants to ensure that we are
maximizing our exposure and reach utilizing all facets of external
marketing thru events, social media, website content, and
additional strategies like account-based marketing, analytics, SEO,
or other techniques.
o Establish trusted relationships with clients by being detail
oriented and an effective listener to ensure that a good
understanding of client's goals and objectives are understood.
o Ensure clients are educated on product roadmaps, new licensing
models, and value-added solutions to maximize value for the
o Develop target strategies for customer upsells thru
understanding white space opportunities or expansion.
o Obtain and create Client references including testimonials or
o Along with the ECM Director, work with Hyland to continue to
strengthen LBMC relationship with the Hyland team and uncover new
and innovative ways for broader engagement.
Cross Line of Business and Affiliate Partners
o Establish relationships with other LBMC Technology Line of
Business Managers and Team Members and other Affiliates to provide
education on the value that OnBase can provide their clients and
o Gain an understanding of the offerings of the various LBMC
Technology Lines of Business and Affiliates and develop cooperative
campaigns to education our OnBase customers of the additional value
they could obtain with a deeper relationship with LBMC overall.
Qualified candidates must have the ability to maintain positive
client relationships, manage work efficiently, have an ability to
engage and lead others, understand technical concepts and map those
to business needs, and work as a part of a larger team. Experience
with OnBase is highly preferred; however not required depending on
- 3 to 5 years' business-to-business account management
experience in consultative-selling
- 3 to 5 years' sales management experience in building and
- Knowledge of marketing tools and industry strategies
- Outstanding oral and written communication skills
- 4-year college degree
LBMC Technology Solutions, LLC offers a base salary coupled with
a bonus structure which provides financial rewards based on your
efforts and production, medical and dental insurance, and 401K.
Travel is limited.