Front-End Supervisor

Company: Restaurant Depot
Location: Nashville
Posted on: February 25, 2021

Job Description:

111 Oldham Street, NASHVILLE
Nashville, TN, 37213, US Job category: Front-End Supervisor Job link: Position Title: Front End Supervisor Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. Essential Functions:

• Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval.
• Ensures friendly, efficient and professional customer service.
• Ensures compliance with established sales and security policies and procedures.
• Investigates and resolves customer complaints in a timely and professional manner.
• Assists customers with product location and detailed information when needed.
• Plan and prepare work schedules to include lunch and vacation.
• Performs cashier "check-outs" and operates register, when needed.
• Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions.
• Assists checkers in comparing customer receipts to items on cart to avoid losses.
• Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepancies. Other Responsibilities:
  • Performs other work-related duties as required and assigned. Education, Experience and Skills Required:
    • Bachelor's Degree, OR
    • High School Diploma of GED with at least 4 years experience in customer service or related field, OR
    • Any appropriate combination of education and experience.
    • Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
    • Ability to effectively present information and respond to questions from managers, clients, and general public
    • Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
    • Effective oral and written communication skills.
    • High level of interpersonal skills to handle sensitive situations.
    • Commitment to company values and strong customer orientation.
    • Computer Literacy Physical Requirements:
      • Lift/Carry Abilities (measured for maximum or average load)
      • Lift - 50 lbs
      • Carry strength (50' or less) - 50 lbs
      • Frequent lift/carry (> 12x/hour) - 50 lbs
      • Constant lift/carry (> 30x/hr) - 20 lbs
      • Physical Aptitudes (rated based on level of skill involved)
      • Agility/dynamic balance 80-119%
      • Finger dexterity - 80-100%
      • Manual dexterity - 80 - 100%
      • Posture Tolerance (rated based on frequency or time involved)
      • Stand/walk - constantly
      • Reach above shoulder level - occasionally
      • Twist/turn head - occasionally
      • Bend over/stoop - occasionally
      • Climb steps/ladder - occasionally
      • Kneel/squat - occasionally
      • For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store. Acknowledgement: I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions. Failed loading page (Protocol "" is unknown)

Keywords: Restaurant Depot, Nashville , Front-End Supervisor, Other , Nashville, Tennessee