Technician-Network & Desk - Gaylord Opryland Resort & Convention Center (150000ID)
Posted on: January 14, 2021
It?s a powerful feeling, to belong. It?s that moment you feel
truly and completely yourself. It?s working with a team you call
family. At Gaylord Hotels we know that when you feel at home,
you?ll make our guests feel at home. And it?s why so many of our
STARS come for a job, but stay for a career. If this sounds like
the place for you, join us.
Gaylord Opryland Resort & Convention Center located at 2800
Opryland Drive, Nashville, TN, and 37214 is currently hiring a
Technician-Network & Desk (150000ID).
Educate users regarding procedures for securing Personal
Identifiable Information (PII). Train or instruct users in the
proper use of hardware or software. Develop training materials and
procedures related to the proper use of hardware and software.
Troubleshoot and repair technical problems or issues related to
computer hardware, software, internet access, and peripheral
equipment. Provide technical guidance and recommendations to
resolve business problems. Analyze, recommend, and implement
process improvements. Consult with users, management, vendors, and
technicians to assess computing needs and system requirements.
Analyze and provide recommendations for new or revised software
Follow all company policies and procedures; protect company assets.
Address guests' service needs in a professional, positive, and
timely manner. Speak with others using clear and professional
language; prepare and review written documents accurately and
completely. Assist management in training, motivating and mentoring
employees; serve as a role model and first point of contact of the
Guarantee of Fair Treatment/Open Door Policy process. Handle
sensitive issues with employees and/or guests with tact, respect,
diplomacy, and confidentiality. Comply with quality assurance
expectations and standards. Monitor the performance of others to
ensure adherence to quality expectations and standards. Enter and
locate work-related information using computers and/or point of
sale systems. Stand, sit, or walk for an extended period of time or
for an entire work shift. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
To submit your application for this job, please go to:
To search all jobs or learn more about careers with Gaylord Hotels:
Gaylord Hotels is consistently recognized as an employer of choice
around the globe by FORTUNE and Working Mother magazines,
DiversityInc, Great Places to Work Institute, and the CRF institute
among others. Visit our newsroom to learn more:
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