Encompass Administrator (100% Remote)

Company: Job Juncture
Location: Nashville
Posted on: January 12, 2021

Job Description:

Encompass Administrator (100% Remote)Company Information:Our client, based in Tennessee, has been helping people purchase and refinance homes since 2002. Their culture is built on the values that an experienced human being brings to the mortgage process: Superior Work Ethic - High Morals - Work-Life Balance - Quality of Life - On-time Loan Closings.In this role, you will be responsible for administering our client's Encompass Loan Origination System (LOS) across all channels within the company from loan origination through servicing. This company is growing quickly within the mortgage industry and is excited about using the latest technologies. The Encompass Administrator will report directly to the group VP; you will work closely with all internal constituencies including: Origination, Fulfillment, Compliance, Information Security, Project Managers, and Developers.Benefits:* 100% Remote (working hours will be based on CST)* Paid holidays* 401(k) matching* Medical, Dental and Vision insurance* Disability insuranceYour Role with the Company as an Encompass Administrator:The Encompass Administrator will play a key role in executing Encompass-- 360 enhancements, including business process analysis, modeling and documentation. The ideal candidate has experience designing and deploying solutions using Ellie Mae's Encompass-- 360 Loan Origination System or equivalent mortgage banking LOS. The Encompass Administrator will serve as second and third level support for questions and issue resolution. Primary duties and responsibilities include:* Design, document, configure, test and deploy approved Change Requests and Enhancement to system functionality.* Manage integration of third-party vendors and services.* Create custom fields, documents, and data entry forms.* Maintain users, roles, profiles, security settings, and loan access settings.* Maintain Loan Setup settings as applicable to ongoing business needs.* Maintain complete document library, build custom documents as needed and maintain eFolder settings to ensure preservation of a complete paperless environment with requisite document retention.* Assist Compliance and Security in ensuring Encompass is functioning consistently in accordance with applicable laws and regulations relating to mortgage lending and information security.* Research changes in upcoming versions of Encompass and other integrated applications.* Provide recommendations when necessary to enhance efficiency and productivity.* Provide technical documentation on all process, feature, and workflow changes for proper documentation for communication to end users.* Create and maintain report library and build custom reports as necessary for business groups.* Prepare reporting for regulatory examination process including electronic submission of data to regulatory agencies.* Assist end users with their daily questions, concerns and proper usage of the systemBackground Profile for the Encompass Administrator:* Bachelor's degree in a related Business or Computer Sciences discipline or 5 years equivalent work experience.* Minimum 3+ years' mortgage banking industry experience.* Minimum 3+ years' experience as an LOS Administrator with Encompass 360 Banker Edition or equivalent mortgage banking LOS.Skills and Technology:* Proficient with Microsoft Office Products, including Word, Excel, Power Point, Visio, etc.* Proficient with Microsoft Visual Basic/VB.Net syntax.* Experience with Project Management and ticketing software.* Highly detailed and organized. Successfully engage in multiple initiatives simultaneously.* Record of accomplishment of meeting deadlines, delivering high quality results, and demonstrating accountability and ownership of work and actions.* Strong analytical and problem solving skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.* Excellent written and verbal communication skills.* Experience working with and drafting requirements for application developers.

Keywords: Job Juncture, Nashville , Encompass Administrator (100% Remote), Other , Nashville, Tennessee