NashvilleTNRecruiter Since 2001
the smart solution for Nashville jobs

Field Tech Associate

Company: NTT Data Inc
Location: Nashville
Posted on: November 23, 2020

Job Description:

Req ID: 104564

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Associate to join our team in Nashville, Tennessee (US-TN), United States (US).

Main Responsibilities:

This role combines strong technical skills with an emphasis on delivery high level of customer service.

Responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment.

Advanced troubleshooting technical issues on desktop/notebook computer equipment.

Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy & Procedure Guide

Coordinates with Client End User on expectations and availability to conduct Managed Client Services.

Performs troubleshooting, parts replacement, system upgrades, and basic deployments& repair on Client Assets in campus / remote locations.

Identifies potential issues that could adversely impact End User experience and follows through on action steps.

Utilizes advanced tools / technical knowledge to remediate customer problems and conduct scheduled installs.

Strives to meet all Client SLAs & Customer Satisfaction Goals.

Escalate to Field Services Management on issues that impact the entire operation at a given site

Provides technical feedback to Level 1 Service Desk and Level 2 Field Service on technical / process issues that be used to improve overall service delivery.

When required provides onsite shadowing to NTT Data Program Field Service Team.

Nice to have experience will include low-level configuration and support of server /storage equipment when guided by more senior personnel. Trouble shooting of network drops and or cabling.



Basic Qualifications:

* Minimum of one year experience diagnosing and correcting end user computing issues in a Windows environment or formal training in information technology.

* Minimum of one year experience using the Microsoft Suite of products like Excel, Word, PowerPoint, SharePoint.

This position will be a remote/onsite client-based position.

This role will travel up to 25% travel to NTT Data Customer Campus / Remote sites.

Shift Timings: 7 AM to 4 PM & 10 AM to 7 PM



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Keywords: NTT Data Inc, Nashville , Field Tech Associate, Other , Nashville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


PACU Nurse PRN
Description: Description SHIFT: PRN SCHEDULE: PRN/Per Diem At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a PACU Registered (more...)
Company: TriStar StoneCrest Medical Center
Location: Smyrna
Posted on: 12/4/2020

Truck Driver Jobs - Dedicated Walmart Route - $1,100+ Weekly Pay!
Description: Enjoy the reliability of this great Walmart dedicated route from Marten.
Company: Marten Transport
Location: Smyrna
Posted on: 12/4/2020

Travel Nurse RN - Progressive Care Unit - $1,630 per week
Description: American Mobile Healthcare is seeking a travel nurse RN Progressive Care Unit for a travel nursing job in Smyrna, Tennessee. Job Description amp Requirements Specialty: Progressive Care Unit Discipline: (more...)
Company: American Mobile Healthcare
Location: Smyrna
Posted on: 12/4/2020


CDL-A Truck Driver - Industry Leading Pay for Dry Van Drivers!
Description: CDL-A OTR DRY VAN TRUCK DRIVER JOBS CDL-A OTR Dry Van Truck Driver Jobs - Thrive With The Power Of Red 2020 Peak Season Bonus Get 0.02 more per mile for dispatched miles driven between October (more...)
Company: Roehl Transport Inc
Location: Smyrna
Posted on: 12/4/2020

CDL-A Owner Operator Truck Driver
Description: CDL-A OWNER OPERATOR TRUCK DRIVER JOBS Owner Operators: Build Your Business With An Industry Leader On The Road In ONE DAY With USA With our one-day paid orientation 170 , we keep contact (more...)
Company: USA Truck
Location: Smyrna
Posted on: 12/4/2020

RN Imaging PRN
Description: Description SHIFT: PRN SCHEDULE: PRN/Per Diem At HCAHealthcare, we are committed to caring for patients with purpose and integrity.We care like family Jump-start your career as a Registered Nurse (more...)
Company: TriStar StoneCrest Medical Center
Location: Smyrna
Posted on: 12/4/2020

ER Registered Nurse PRN
Description: Description SHIFT: PRN SCHEDULE: PRN/Per Diem At HCAHealthcare, we are committed to caring for patients with purpose and integrity.We care like family Advance your career as a Registered Nurse (more...)
Company: TriStar StoneCrest Medical Center
Location: Smyrna
Posted on: 12/4/2020

Bindery Operator / Folder Operator
Description: Bindery Operator / Folder Operator Bindery Smyrna, TN ID: 49082 Full-Time/Regular br RR Donnelley - Courier Printing in Smyrna, TN is seeking an experience Bindery Operator / Folder Operator. Set up, (more...)
Company: RR Donnelley
Location: Smyrna
Posted on: 12/4/2020

CDL-A Flatbed Lease Purchase Truck Driver Opportunities
Description: 100 Flatbed-100 Welcome Have you ever dreamed of running your own trucking business
Company: WTI Transport
Location: Smyrna
Posted on: 12/4/2020

Emergency Room Nurse PRN
Description: Description SHIFT: PRN SCHEDULE: PRN/Per Diem At HCAHealthcare, we are committed to caring for patients with purpose and integrity.We care like family Advance your career as a Registered Nurse (more...)
Company: TriStar StoneCrest Medical Center
Location: Smyrna
Posted on: 12/4/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Nashville RSS job feeds