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AEM Developer

Company: Softcom Systems
Location: Nashville
Posted on: November 23, 2020

Job Description:

ROLE AEM DeveloperSupport Engineer Location Nashville, TN Remote until the Current Pandemic (Covid 19) is settled, Later it need to be onsite Weehawken, NJ ) Duration 12 months We are looking for someone who will Perform as the application support analyst to provide hands on onboarding of AEM Adobe US platform. AEM US is the strategic forms management platform as part of the transformation program to reduce dependency outside the US. Participateconduct bank's "Permit-to-Operate" technical readiness criteria process for multiple key components as part of transition of strategic platform into production. Ensure production stability and availability for key operational business processes. Handle incident escalation and management Face off to senior Operations, Development, Infrastructure staff as well as 3rd party support vendor and work to forge solid relationships with these teams Conduct deep-dive post-mortems and prioritize remediation activities with delivery teams Drive process improvement initiatives alongside global production support projects. Create and maintain written procedures and make available for audit or management review. Communicate complex technical issues, properly set expectations and adequately follow-up with all stakeholders. Track work progress and report any key issues to senior management and stakeholders. Implement continuous improvement and problem management programs as well as good grounding in IT technical architecture and infrastructure. Display strong analytical, problem-solving and synthesizing skills (i.e. ability to troubleshoot and figure problems out)

Keywords: Softcom Systems, Nashville , AEM Developer, Other , Nashville, Tennessee

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