Associate Director of Financial Aid

Company: Fisk University
Location: Nashville
Posted on: September 18, 2020

Job Description:

The Associate Director is a financial aid professional with a primary responsibility for counseling students and parents about financial aid and educational financing options.

Job responsibilities/functions :

Monitor, evaluate and recommend improvements to mechanisms for the delivery of financial aid to qualified student applicants

Meet with the Executive Director and Dean of Admission to recommend and participate in the development and implementation of Data Entry and Departmental policy and procedures.

Coordinate financial aid processing operations (utilizing, critiquing and enhancing computer, paper, and customer service processes) and integration of aid groups

Analyze student eligibility for financial aid; review, approve loans, monitor and adjust aid awards as necessary

Administer multiple student assistance programs (federal, private and institutional)

Assist the Executive Director in resolving student appeals pertaining to aid eligibility and status

Collect and analyze data; prepare financial aid reports and applications for external scholarships

SECONDARY FUNCTIONS

Keep abreast of developments in the field of student financial aid by reviewing current literature and bulletins, attending workshops and training sessions

ORGANIZATIONAL RESPONSIBILITY

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

Current federal, state and University regulations involving financial aid benefits

University accounting/budget system

Principles, practices, methodology, and procedures for the provision of student financial aid

A broad range of relevant multi-user computer systems; SCT Banner, EdConnect, EdExpress, Openet applications, and /or equipment

Financial/business analysis techniques

Staff hiring procedures

Current and developing information services capacity requirements to support operational needs and directions

Financial aid delivery mechanisms and new developments therein

Financial aid programs and processing operations

Federal and private student assistance programs

Rules and regulations governing student aid awards and procedures for manipulation

Conflict resolution practices, policies, and procedures

Data collection, analysis, and application

Technical form preparation and interpretation

Program development, implementation, and assessment

Off-campus student financial aid regulations and awards

Marketing and publications processes and procedures

Skills and Abilities to:

Perform under pressures associated with reporting deadlines

Supervise and train staff, including organizing, prioritizing, and scheduling work assignments

Plan, develop, coordinate, and direct student financial aid programs and initiatives

Budget preparation and fiscal management

Identify and secure alternative funding/revenue sources

Foster a cooperative work environment

Employee development and performance management

Use independent judgment and to manage and impart information to a range of clientele and/or media sources

Relate to the community and effectively develop interpersonal skills, and the ability to communicate and work effectively with a diverse community

Examine and reengineer operations and procedures, formulating policy, and developing and implementing new strategies and procedures

Use a variety of computer formats and related software

Manage time

Resolve customer complaints and concerns

Research, write technically and evaluate statistics

Effectively resolve conflicts and problems

Travel and represent Fisk University at conferences and training events

Qualifications Education: Bachelor's Degree Required, but Master's Degree preferred.

Experience : 3-5 years of progressive prior financial aid experience is required, prior education loan management and/or default prevention experience is preferred .

Licenses or Certificates : None required

WORK ENVIRONMENT

Normal office conditions. The noise level in the work environment is usually moderate.

Keywords: Fisk University, Nashville , Associate Director of Financial Aid, Other , Nashville, Tennessee