Server

Company: RH
Location: Nashville
Posted on: September 16, 2020

Job Description:

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Server with a demonstrated ability to support company leadership in the execution of new and existing business strategies for our successful Food & Beverage concept. This includes: providing world class customer service to internal and external guests while taking great care of the equipment and facilities. The responsibilities listed below are indicative of the nature of the position and can be modified due to organizational changes, new business developments, or expansion of the position. RESPONSIBILITIES * Must live Our Values: People, Service, Quality and Innovation * Support team members and managers with guest services * Responsible for the daily setup and breakdown of the dining area * Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu * Ensure guest checks are accurate and closed out properly * Prepare server check out report and accurate tip outs * Provide friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests * Anticipate guest needs, both internal & external * Assist guests with food and beverage orders * Answer guest questions with regards to Food &Beverage * Answer guest questions with regards to the Gallery and connect them with an associate to help with Gallery needs * Always provide the highest quality service to internal and external guests * Engage guests when appropriate to make them feel welcomed and "at home" * Ensure the pantry, common areas, dining area and overall gallery environment is presentable throughout the course of the day * Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored * Monitor hospitality areas to ensure they are kept clean, safe and code compliant. Communicate with Manager any issues and assist as needed. * Assist with onsite and offsite events * Develop and maintain a working knowledge/interest in RH core furnishings business * Complete any additional tasks as assigned by Food & Beverage Management or Gallery Leaders * Attend and participate at all scheduled meetings and trainings * Participate in teamwork and foster harmonious working climate * Give feedback on guest comments or complaints to the management * Report employee and guest accidents RELATED COMPETENCIES * Minimum of 2-3 years experience as a Server * Basset Certified * ServSafe Food Handler Certified * Willing to learn new and exciting things * 18 years or older * Energetic, accountable and team oriented * Reliable, dependable and responsible * Ability to proactively find ways to maintain gallery cleanliness and efficiency * Ability to multi-task in a fast paced environment with a positive attitude * Basic computer skills is a plus * Experience with Aloha or a similar POS system * Knowledgeable of food, wine and beer PHYSICAL REQUIREMENTS * Must be able to lift up to 50 pounds * Must be able to work standing and walking for extended periods of time SCHEDULING REQUIREMENTS * This position is full or part time. Candidates must be willing to have flexible schedules and must be willing to work weekends and holidays. * To add to our innovative luxury lifestyle platform, RH has launched its first Food and Beverage Program in Chicago with an emphasis on ingredient driven seasonal cuisine with a curated world class wine list and artisanal beers.

Keywords: RH, Nashville , Server, Other , Nashville, Tennessee