Legal Bill Reviewer
Posted on: September 26, 2022
**Who Are We?**
Taking care of our customers, our communities and each other.
That's the Travelers Promise. By honoring this commitment, we have
maintained our reputation as one of the best property casualty
insurers in the industry for over 160 years. Join us to discover a
culture that is rooted in innovation and thrives on collaboration.
Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a
nationwide market range and represents a broad range of salaries
for this role across the country. The actual salary for this
position will be determined by a number of factors, including the
scope, complexity and location of the role; the skills, education,
training, credentials and experience of the candidate; and other
conditions of employment. As part of our comprehensive compensation
and benefits program, employees are also eligible for
performance-based cash incentive awards.
$82,800.00 - $136,600.00
**What Is the Opportunity?**
This position is responsible for reviewing outside counsel's
invoices for compliance with Travelers' Retention and Billing
Policies, best practices and claim-specific instructions and ensure
charges are otherwise reasonable. Collaborates with Travelers
colleagues managing claims or matters and interacts with outside
counsel regarding changes to their bills.
Travelers offers a hybrid work location model that is designed to
**What Will You Do?**
+ Reviews and determines accuracy of law firm invoices ensuring
compliance with Travelers' billing policies and department specific
direction and are otherwise reasonable.
+ Develops and maintains extensive knowledge related to determining
the likely legal necessity for specific insurance defense related
law firm work.
+ Makes quick, sound decisions and negotiate resolution of billing
issues or disputes.
+ Utilizes claim file and document review to obtain claim strategy
information and apply during review process.
+ Ensures prompt, accurate and efficient auditing of submitted
legal fee and expense invoices and amends as appropriate.
+ Fiduciary responsibility for timely payments of matters of
complex authority up to a million dollars.
+ Engages in written and/or verbal communications with law firms
and/or the Travelers employees managing the matter serving as the
technical resource for appeal oversight and/or discretionary
+ Provides detailed reports to Claims to support resolution of
these settlements and participates in negotiations as needed.
+ Collaborates with various claims departments for more effective
litigated cost control.
+ Serves as a technical resource to other claim professionals and
various stakeholders, providing consultation and training regarding
legal bill review and related best practices where appropriate.
+ Drives and influences cultural compliance with partnering law
firms based on Travelers retention and billing policies and
philosophy through building a trusted and strategic business
+ Provides suggestions and may participate in developing and
directing the strategies and business plans of the LRM group and
various business partners. Assists and provides input to identify
new improvement or innovative opportunities and aids in the
understanding, assessment and removal of barriers to success.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Excellent oral and written communication, interpersonal and
+ Strong organization, multi-tasking and time management skills
+ Excellent negotiation and problem-solving skills
+ Experience with one or more electronic billing technologies
+ Experience at an insurance carrier reviewing/auditing outside
counsel's legal bills
+ Strong communication (written and verbal), influencing,
negotiating, listening and interpersonal skills to effectively
develop productive internal and external relationships.
+ Builds and maintains working relationships with peers and other
professionals across organizational lines.
+ Leading Self:
+ Presents a positive professional image. Exhibits courage,
conviction and credibility. Acts decisively to tackle difficult
problems. Demonstrates Self-Awareness a strong drive to achieve
with a balance of humility.
+ Planning and Organization:
+ Strong organizational and time management skills. Advanced
attention to detail ensuring accuracy.
+ Problem Solving:
+ Applies critical thinking and synthesizes information to identify
key issues and make decisions. Effectively work through conflict
and resolve issues with a professional demeanor.
**What is a Must Have?**
+ A minimum of 5 years experience working with litigation and legal
billing practices, civil court rules and procedures and the state
and federal court systems
+ Or 8 Years of handling complex claim litigation
**What Is in It for You?**
+ **Health Insurance:** Employees and their eligible family members
- including spouses, domestic partners, and children - are eligible
for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions
dollar-for-dollar up to your first 5% of eligible pay, subject to
an annual maximum. If you have student loan debt, you can enroll in
the Paying it Forward Savings Program. When you make a payment
toward your student loan, Travelers will make an annual
contribution into your 401(k) account. You are also eligible for a
Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum
of 20 days Paid Time Off annually, plus nine paid company
+ **Wellness Program:** The Travelers wellness program is comprised
of tools and resources that empower you to achieve your wellness
goals. In addition, our Life Balance program provides access to
professional counseling services, life coaching and other resources
to support your daily life needs. Through Life Balance, you're
eligible for five free counseling sessions with a licensed
+ **Volunteer Encouragement:** We have a deep commitment to the
communities we serve and encourage our employees to get involved.
Travelers has a Matching Gift and Volunteer Rewards program that
enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique
abilities and talents each individual brings to our organization
and recognize that we benefit in numerous ways from our
If you are a candidate and have specific questions regarding the
physical requirements of this role, please send us an email
(4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above
or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit
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