Legal Intake and Reception Specialist

Company: Sherwood Boutique Litigation
Location: Nashville
Posted on: May 16, 2022

Job Description:

Job Description Intake Specialist / Receptionist Position $16.00/hr. - $22.00/hr - 40 hours/week M-F 8:30 --- 5:30; 1 hour off for lunch You---ll never be bored at work again. At Sherwood Boutique Litigation, we represent real people in the most critical moments of their lives. We serve these people best by treating each individual who comes to us with dignity and respect while also providing excellent representation. WHAT WE DO: Criminal litigation in both state and federal court Civil defense litigation OUR PRACTICE AREA: The federal Middle District of Tennessee and state courts in Davidson, Williamson, Rutherford, Sumner, Wilson, Maury, and Robertson counties. THE INTAKE SPECIALIST ROLE: We believe every member of our team has a unique value. As our intake specialist, you are on the front lines of the firm. When clients and potential clients call us during their hour of greatest need, it is your voice they will hear first and your thoughtful attentiveness that will reassure them. A successful candidate will be cool under pressure, effective at solving client issues, efficient at juggling inquiries and requests and focused on providing exceptional service to each person that we reach. Discretion, confidentiality, and professionalism are paramount. Law firm and intake experience is a plus. As we continue to grow and expand as a firm, cultivating an outstanding client experience and fostering a rewarding work environment remain our top priorities. If joining Sherwood Boutique Litigation sounds like the right investment for your future, we look forward to meeting you GROWTH: Are you interested in earning more or moving up? We are also looking for someone with professional competence in content writing and social media management. There will be additional bonuses and/or pay increase opportunities for anyone who demonstrates additional skill and experience in these areas. BONUSES: 24/7 Downtown parking is included with the job Annual Christmas bonuses are guaranteed and additional bonuses may be given from time to time. RESPONSIBILITIES AND DUTIES: Answer very active firm telephone line and screen calls appropriately Handle potential and new client intake from start to finish Coordinate with attorneys, clients, and other parties for scheduling Run firm-related errands Coordinate and monitor schedules for the attorneys on a daily basis Provide general assistance to all staff Contribute to team effort by accomplishing tasks as needed QUALIFICATIONS AND SKILLS: Intelligence---attention to detail is key Proficiency in Microsoft Office and Google Suite Proficiency in operating a multi-line phone system Ability to utilize proper judgment when answering and screening calls Ability to adhere to multiple organizational systems and stay personally organized Strong verbal and written communication skills Ability to work well under pressure Willingness to step in and be a team player Teachable---if you don---t know it, be open to learning it To apply, please submit the following materials in a single, consolidated PDF file: --- Cover Letter --- Current Resume --- Three References Company Description At Sherwood Boutique Litigation, our clients are our reason for being. We have built a firm with a team of passionate warriors who dedicate themselves to our clients--- causes.

Keywords: Sherwood Boutique Litigation, Nashville , Legal Intake and Reception Specialist, Legal , Nashville, Tennessee