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Desktop support

Company: KBM Enterprises
Location: Nashville
Posted on: September 21, 2019

Job Description:

Description of Duties (primary & secondary) % of Total Desktop Support Tasks 80%Other Projects 20% Duties include:- Respond to a variety of desktop support requests from end users that are located in the officeor in remote locations- Configure laptops, desktops, tablets, iPads, and other devices according to State standards- Support agency peripherals, including printers, scanners, and other devices- Assist staff in utilizing audio visual equipment in meeting rooms- Assist with special projects as requested Possible upcoming projects:- Migration from Microsoft Office 2010 to Microsoft 365- Prepare equipment for surplus, including wiping hard drives according to security standardsand removing equipment from inventory- Full inventory of all agency assigned devices Beneficial skills include:- Experience with ServiceNow ITSM software- Configuration and imaging of Windows 10 devices- Familiarity with Microsoft 365 tools- Website editing experienceThe successful candidate will be provided training on required tasks. The six month assignment maybe extended according to need - provided by Dice

Keywords: KBM Enterprises, Nashville , Desktop support, IT / Software / Systems , Nashville, Tennessee

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