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Software Engineer 3 - Helix

Company: Asurion
Location: Nashville
Posted on: August 17, 2019

Job Description:

Asurion provides technology support and protection services to our customers around the globe. Contact Centers are at the core of what we do, and the Helix platform strives to make the most out of the Contact Center employee experience. By providing our experts with the tools they need to successfully navigate their way at Asurion, we're setting up our experts to delight our customers. Helix helps experts manage their performance, get access to the knowledge they need to support our customers, provides them with training, insights into Contact Center metrics, and much, much more. A Software Engineer on the Helix team will design, test, develop, integrate, deploy, and support software applications as a part of the Helix platform. Use the latest technology, cloud platforms, and Agile methodologies to push quality code to production as fast as you can dream it all while maintaining best in class scalability, reliability, and end-user experience. Test business hypotheses and measure outcomes with data, with a focus on iterative improvement and fast learning to create a world-class experience for our customers. Here's our current Tech Stack: - React/Redux, JavaScript, HTML5, CSS, NodeJS, or anything else needed to solve a business problem. - Cloud Architecture (AWS) - server-less application stack - Static Content on S3 - API Gateways / Lambda for middleware - Dynamo DB - Agile, Test-Driven Development, Continuous Integration / Continuous Delivery, DevOps As a Software Engineer 3 on the Helix team at Asurion, here's what you can expect to do: - Work directly with our business partners to understand our customer's needs and build outcome-driven solutions - Take on an opportunity that offers variety, innovation, and unique challenges, where you can learn something new every day - Think through hard problems, and work with a team to make them reality and provide very tangible benefits to our company - Work in a dynamic, collaborative, transparent, non-hierarchal, and ego-free culture where your talent is valued over a title - Collaborate with designers to define prototypes of web pages and components - Write user interface code (web/mobile) - Write server-side code - Write unit tests, integration tests, and functional (E2E) tests - Automate deployment and management of our platform using cloud technologies Here's what you'll bring to the team: - Bachelor's Degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Electronics Engineering, or related field - At least 3 years (5 is preferred) of experience building modern software - Some background in full-stack software development - Solid understanding of modern JavaScript (e.g. ES6+ or Typescript) and web frameworks (e.g. ReactJS, Redux, AngularJS, etc) preferred. - Experience with micro-services architectures using NodeJS - Experience with any JavaScript based testing automation frameworks/tools. - Good understanding of Agile/Lean best practices and tools. - Cloud technology architecture (AWS) experience a plus. - Strong communication skills required - A professional, relaxed, and enthusiastic attitude CUS18093 - Nashville - Tennessee - US - 2019/06/21

Keywords: Asurion, Nashville , Software Engineer 3 - Helix, IT / Software / Systems , Nashville, Tennessee

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