Enrollment Contractor
Company: STI
Location: Nashville
Posted on: April 3, 2026
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Job Description:
Job Title: Enrollment Contractor Location: Nashville, TN/Hybrid
Candidate Must Be Local Duration: 12 month Contract The LTSS
Operations team is requesting a contractor to assist with
Enrollment Specialist level work related to enrolling and
disenrolling TennCare members. Due to the implementation of a new
eligibility system, PERLSS, the enrollment team is in need of
additional assistance to manage the workload. PERLSS implementation
requirements have increased the workload of existing team members
and additional support is needed to maintain daily functions of the
enrollment team to ensure enrollments and disenrollment are handled
timely and accurately. The contractor role will allow the
enrollment team members to manage PERLSS related work, including
monitoring and reporting defects, process improvements, and
required work related to additional PERLSS implementation phases.
Additionally, with the Public Health Emergency ending,
redeterminations for Medicaid programs will be restarting at the
end of March. This will result in an increase in work as this
process has been on hold for three (3) years and the enrollment
team will be monitoring and following up on lists shared with MCOs,
Nursing Facilities, DIDD, and other state partners to assist
members with going through the renewal process. The contractor will
provide needed assistance for the full redetermination process,
ensuring no members lose eligibility that are attempting to go
through this process. Action Plan Timeline The contractor will be
needed for 12 months. • Month 1: Training on new role, including
shadowing and completion of new hire onboarding process. • Month 2:
The contractor will begin working independently, with hands on
support and monitoring of supervisor, on enrollment related tasks.
These include enrollment and disenrollment functions, transcribing
approved PASRR determinations into the TMED system, and assisting
with redetermination processes. Weekly check ins to occur with
supervisor to monitor productivity and answer questions. • Months
4-10: The contractor will be fully independent in role and
providing support with enrollment tasks. This will also include
providing required reports, as needed, to supervisor. In months 9
and 10, supervisor and contractor will begin discussing transition
plan for tasks, to include a review of eligibility system
implementation related tasks that are close to completion or have
already been completed. • Months 11-12: The contractor will work
with the enrollment team on transitioning responsibilities to team
members and finalizing outstanding work tasks. The contractor and
supervisor will create a transition plan to minimize transition
related gaps, ensuring compliance to Rules and required timeframes.
Minimum qualifications • Graduation from an accredited college or
university with a bachelor’s degree or graduation from an
accredited college or university with an associate degree and two
years of qualifying professional experience • Excellent verbal and
written communications skills • Proven technical skills(e.g.
Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.) •
Excellent time management skills and ability to multi-task and
prioritize work in order to meet specific timeframes and deadlines
with minimal supervision • Keen attention to detail and adherence
to deadlines • Organization • Self-motivated and able to thrive in
a fast-paced and results-driven environment • Critical thinking and
problem-solving skills
Keywords: STI, Nashville , Enrollment Contractor, IT / Software / Systems , Nashville, Tennessee
