Application Administrator
Company: STI
Location: Nashville
Posted on: April 2, 2026
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Job Description:
Job Title: Application Administrator Location: Nashville,
TN/Hybrid Duration: 12 Months TSAC Application Administrator
Tennessee Higher Education Commission is looking for an experienced
Application Administrator to join our IT team. This role involves
working closely with another Application Administrator to support
server application tasks. In addition, the contractor will
coordinate with the Desktop Support team to provide minimal desktop
support when additional assistance for that team is needed. The
ideal candidate will have strong technical skills and a
collaborative mindset to contribute to our IT department’s success.
Key Responsibilities · Work with a development team to install,
configure, and maintain enterprise applications. · Provide support
for application-related issues, troubleshooting and resolving
software problems. · Monitor application performance, ensuring
availability and identifying potential issues. · Plan and execute
software updates and upgrades. · Develop and maintain backup and
recovery procedures for applications. · Implement and manage
security measures to protect applications. · Create and maintain
documentation for application configurations, procedures, and
troubleshooting guidelines. · Provide technical support to
end-users for desktop, laptop, and peripheral issues as needed. ·
Respond to and resolve technical incidents and service requests
promptly. · Use collaborative development tools and IT tracking
systems, including Team Foundation Server (TFS), Development
Operations (DevOps), Zendesk, and ServiceNow. · Install, configure,
and troubleshoot software applications and operating systems on
desktops and laptops when required. · Provide remote support to
users in different locations using remote desktop tools and
technologies. · Collaborate with other IT team members to resolve
complex technical issues and implement IT projects. Minimum
Requirements · Bachelor’s degree in computer science, Information
Technology, or a related field. · Minimum of 5 years of experience
in application administration. · Proficiency in managing enterprise
applications. · Strong knowledge of Windows operating systems. ·
Experience with Hyper-V or VMWare and provisioning servers in
clustered environments. · Familiarity with networking concepts and
protocols. · Knowledge of IT security best practices. ·
Understanding of PowerShell scripting for automation and system
management. · Experience with SQL Server database administration,
including performance tuning, backup and recovery, and security
management. · Manage and maintain Internet Information Services
(IIS), including configuration, performance tuning, and
troubleshooting. · Install, renew, and manage SSL Certificates to
ensure secure communication. · Excellent problem-solving and
analytical skills. · Strong communication and interpersonal skills.
· Ability to read and write system documentation, and effectively
communicate technical topics to business stakeholders both verbally
and in writing. · Ability to work independently and as part of a
team. · May require occasional evening or weekend work for system
maintenance or emergencies.
Keywords: STI, Nashville , Application Administrator, IT / Software / Systems , Nashville, Tennessee
