Team Lead, Onsite Endoscopic Specialist
Company: KARL STORZ Endoscopy - America
Location: Nashville
Posted on: February 25, 2026
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Job Description:
ROLE OVERVIEW KARL STORZ is currently seeking a Team Lead ,
Onsite Endoscopic Specialist to join the Onsite Service team at a
client site based in Nashville, TN. Reporting to the Region
Manager, Onsite Service, the primary responsibility of this role is
customer support of KARL STORZ devices (including hand instruments,
video equipment, and OR1) within their assigned hospital while
partnering with Sterile Processing Departments and OR team members.
KEY RESPONSIBILITIES Face-to-face customer support, including OR,
SPD, and Biomed. Daily maintenance and management of KARL STORZ
products. Maintain the instrument sets so that they are always in
good working order and ready for use; keep repairs and replacement
equipment expenses within a predetermined budget for the account;
preventative maintenance on all KARL STORZ devices; troubleshoot
video and instrument issues in the O.R.; inspection of the
instruments and documentation of their functionality. Training and
education for the OR and supporting departments. Designing process
improvements to improve efficiencies and reduce repair costs. Tasks
will vary depending on the agreement with the account and will
generally include: Video tower/system set-up and support,
Inspection, repair, troubleshooting, and replacement of KARL STORZ
devices Monitoring, reporting, and facilitating repair/ exchange
transactions. Transporting, cleaning/sterilization, and packaging
of instruments after use. REQUIREMENTS Our successful candidate
will have excellent written and spoken English business
communication skills. They will also have demonstrated success
working in a collaborative, service-oriented team environment. A
minimum education level of a high-school diploma with related
experience. 2 years of experience in medical repair, sales, or
services management. Possess exceptional organizational skills and
the ability to multi-task. MS Office - proficient user as the role
will need to work with spreadsheets and reporting. Must be able to
lift/push/pull up to 25lbs Preferred, but not required Higher
degree preferred. CRCST.
Keywords: KARL STORZ Endoscopy - America, Nashville , Team Lead, Onsite Endoscopic Specialist, IT / Software / Systems , Nashville, Tennessee
