IT Support Specialist

Location: Nashville
Posted on: June 23, 2025

Job Description:

PC Refresh Project - Large Organization This Jobot Consulting Job is hosted by: Alyssa Montgomery Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $25 - $35 per hour A bit about us: We’re seeking an experienced IT Support Specialist to lead and support a company-wide PC refresh project. This role will be instrumental in preparing, deploying, and troubleshooting new hardware and software across the organization. If you’ve managed device rollouts at scale and enjoy being hands-on with end users, we want to talk. Why join us? Large, successful organization with a potential to stay long term! Excellent benefits Great resume builder Job Details What You'll Do: Assist in planning and executing a company-wide PC refresh (laptops/desktops) Configure and deploy Windows-based machines (imaging, software installation, asset tagging) Migrate user profiles, data, and configurations from legacy devices Provide Tier 1 and Tier 2 technical support to end users during and after deployment Maintain accurate inventory of hardware and ensure timely updates to asset management systems Collaborate with internal IT teams to minimize disruption during device rollouts Troubleshoot issues related to hardware, operating systems, peripherals, and software installations What You Bring: 2 years of IT support experience, preferably in large enterprise or multi-site environments Strong experience with Windows 10/11, Active Directory, and Microsoft 365 Experience using tools for imaging and device management Experience with ServiceNow Excellent customer service and communication skills Ability to manage priorities, stay organized, and work efficiently in a fast-paced setting Experience with PC refresh, hardware swaps, and large-scale rollouts preferred Nice to Have: IT certifications (CompTIA A, Network, Microsoft certifications) Previous experience supporting hybrid or remote teams Duration: Contract – 6–12 months, with potential to extend or convert to full-time Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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