Technical Writer (REMOTE)

Company: CyberCoders
Location: Nashville
Posted on: January 16, 2022

Job Description:

If you are a Technical Writer with experience, please read on!

We are looking to add an experienced Technical Writer to our growing team! We are an Educational company in the tech industry who is dedicated to building great products for schools. We support educators to create authentic, personalized learning experiences. We have 2.2 million users in 40+ countries. In this remote Technical Writer role, you will report to the Head of Content to contribute to our growing knowledge base. We have learning down, but we need you to help write!

What You Will Be Doing

• Creating simplified user content, (technical manuals, training guides, tutorials and software documentation)
• Consulting subject matter experts to make complex information accessible to employees and customers
• Communicate technically (print and audio-visual) between the technology developers and different departments, key stakeholders and target customers
• Plan, create, and modify, different technical documents
• Consult software and technology subject matter experts (review, modify and revise complex documentation)
• Interpret complex software/product features and functions and translate them into a concise, relevant and readable format
• Proofread and edit content created by team members and other writing staff
• Integrate user-friendly content in illustrations, graphs and infographics for enhanced user experience
• Write, review, and organize online help content to facilitate customers
• Adopt a uniform writing style across all media and other platforms for consistency within and outside the organization
• Indulge in user research for feedback, revisions, and improvement in technical content
  What You Need for this Position
  
  • Degree in Journalism, English, Education, Instructional Design or Communications
  • Technical Writer, 3-5 years of experience
  • Background in K-12 education (classroom preferred)
  • Strong communication skills
  • Technical writing certificate, or similar training
  • Nice to have: knowledge of Zendesk
    What's In It for You
    
    • $70K - $120K DOE
    • Vacation/PTO
    • Medical/Dental/Vision
      Benefits
      
      • Vacation/PTO
      • Medical
      • Dental
      • Vision
        So, if you are a Technical Writer with experience, please apply today!
        
        Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Kylie Idso
        
        Email Your Resume In Word To
        
        Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
        
        Kylie.Idso@CyberCoders.com
        
        • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KI1-1669055 -- in the email subject line for your application to be considered.***
          Kylie Idso - Recruiter - CyberCoders
          
          Applicants must be authorized to work in the U.S.
          
          CyberCoders, Inc is proud to be an Equal Opportunity Employer
          
          All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
          
          Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Nashville , Technical Writer (REMOTE), IT / Software / Systems , Nashville, Tennessee