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Head of Client Group Technology & Operations PMO

Company: AllianceBernstein L.P.
Location: Nashville
Posted on: February 25, 2021

Job Description:

Head of Client Group Technology & Operations PMO Who We Are: Client Group Technology creates and supports business innovating technology for the Client Group. The team is responsible for business innovation, project and relationship management, data and business intelligence, vendor management, and software development as it relates to the tools used by the over 500 Client Group staff globally.-- The Client Group has a presence in the Americas, Europe, Asia and Australia, and is composed of five main areas: Sales & Client Services--works with financial intermediaries and institutions to offer diversified investment solutions that help clients build and preserve their wealth Business Development--is a conduit to the firm's investment teams and supports our clients and internal business partners through investment-platform and product content, messaging, competitive analysis and education Product Strategy & Development--designs, develops and manages the firm's global lineup of investment services and considers clients' evolving needs to identify new opportunities Marketing--promotes the firm and its services by creating, packaging and distributing content and messaging to engage diverse audiences through digital platforms and initiatives, strategic campaigns, and events Business Transformation--looks to evolve and scale our business, leveraging--digital and data, to--drive top-line growth and improve profitability-- The Role: We are seeking a Nashville based Head of Client Group Technology & Operations PMO to join our Client Group Technology & Operations Team. The Head of Client Group Technology & Operations PMO is responsible for ensuring that Client Group technology programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional to partner closely with business sponsors and stakeholders on a combination of day to day issues and strategic planning. The candidate will collaborate with sales, marketing, client servicing, business development, and business transformation teams globally and lead the strategic prioritization and governance as it relates to technology innovation, process improvement, and ongoing development. In this role, s(he) will manage a team of Technical Program/Project Managers and Business Analysts to deliver critical, client facing, enterprise software development projects. S(he) will be responsible for hiring top talent and keeping the organization highly engaged and motivated, delivering exceptional results. S(he) will lead efforts to improve our processes, making our teams highly productive and also champion the adoption of agile and iterative development practices. As the leader of the PMO, s(he) will foster collaboration across global business and technology organizations, providing sound analysis and change leadership. Building and maintaining strong internal customer relationships is essential as this position will work with Business Partners, internal staff and system integrators on a daily basis to ensure delivery of quality products in alignment with global initiatives and requirements across the enterprise You Will: Establish, communicate, and lead the strategic direction of the Project Management Office, responsible for executing project management across the Client Group organization - directly and through the team Manage a team of business analysts, project managers and quality assurance, championing success to meet client outcomes in a fast paced, quickly evolving technology landscape. Sustain and continuously improve project standards, processes, methodologies, tools and reporting processes. Actively participate as a member of the Client Group Infrastructure leadership team to develop and refine strategic initiatives, including new opportunity identification and assume full ownership for managing/reporting progress Take a broad overview of the business, industry and digital landscape to identify focus and what capabilities are required. Utilize Agile skills to successfully design, execute and manage projects, ensuring solutions meet the needs of the business and support the client experience Actively participate in recruiting and onboarding efforts of Client Group infrastructure in company headquarters What makes this role unique or interesting? By leveraging evolving technologies and creating efficient ways to conduct our day to day business, we continue to enhance the digital client experience, expand our reporting suite, drive efficiency gains through business process automation, add business intelligence and data analytics, and keep pace with digital/fintech innovation.--With innovative tools, we will provide a high touch, modern experience for our clients.-- The Client Group has a presence in the Americas, Europe, Asia and Australia. We partner closely with teams in each country giving a unique view in how to innovate on a global scale. Qualifications, Experience, Education: 10+ years' at senior manager level in the management of a centralized project management office. Knowledge in asset management, business intelligence, or digital preferred Superior project management and analysis skills, experience working in an agile environment Demonstrated leadership in managing people, setting strategy and execution Experience in working with management consulting & 3rd party delivery firms Proven ability to work across departments, influence others at senior levels and build strong relationships Client focused with strong sense of ownership and accountability Experience with JIRA, Microsoft Office including Project Special Knowledge: SQL knowledge a plus People of color, women, and LGBTQ people are encouraged to apply.--AB does not discriminate against any employee or applicant for employment on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital status, citizenship status, sexual orientation. Gender identity, military or veteran status or any other basis that is prohibited by applicable law. AB's policies, as well as practices, seek to ensure that employment opportunities are available to all employees and applicants, based solely on job-related criteria.-- Nashville, Tennessee Posted 26 Days Ago Full time R0004755 About Us We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, individuals and private clients in major markets around the globe. With over 3,700 employees across 51 locations operating in 25 countries, our ambition is simple: to be the most trusted investment firm in the world. We realize that it's our people who give us a competitive advantage and drive success in the market, and our goal is to create an inclusive culture that rewards hard work. Our culture of intellectual curiosity and collaboration creates an environment where you can thrive and do your best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to our clients, we want to support you in making your impact. If you're ready to challenge your limits and empower your career, join us! People of color, women, and those who identify as LGBTQ people are encouraged to apply.--AB does not discriminate against any employee or applicant for employment on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital status, citizenship status, sexual orientation, gender identity, military or veteran status or any other basis that is prohibited by applicable law. AB's policies, as well as practices, seek to ensure that employment opportunities are available to all employees and applicants, based solely on job-related criteria.--

Keywords: AllianceBernstein L.P., Nashville , Head of Client Group Technology & Operations PMO, IT / Software / Systems , Nashville, Tennessee

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